dell factory restore

http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&docid=52182&doclang=en&l=en&s=gen&cs

this Link not helpful , in dell website they say i should do this actions.

but i cant see the "Dell Factory Image Restore" item in step 6

1    Turn on the computer.

2   As the computer starts, press <F8> on the keyboard until the Advanced Boot Optionsmenu appears on the screen.

	Note:
	You must press <F8> before the Windows logo appears on the screen. If you press <F8> after the Windows logo appears on the screen, the<br>Advanced Boot Optionsmenu will not appear on the screen. If you do not see the<br>Advanced Boot Options menu, restart the computer, and then repeat this step until you see the menu on the screen.

3    Press the <Down Arrow> on the keyboard to select Repair Your Computeron the Advanced Boot Options menu**,** and then press <Enter>.

4    Specify the language settings that you want, and then click Next.

5    Log in as a user who has administrative credentials, and then click OK.

6    Click Dell Factory Image Restore.

7    In the Dell Factory Image Restore window, click Next.

8    Click to select the Yes, reformat hard drive and restore system software to factory conditioncheck box.

9    Click Next. 

The computer is restored to the default factory configuration.

10    When the restore operation is completed, click Finish to restart the computer.

The software is now installed as it was when the computer was first received.

You'll do better asking Dell about this.  They also have user support forums at Dell's web site.

 Good luck.

Reinstall Windows Preinstalled On Computer

OEM computer manufacturers are required to provide at least one way for you to reinstall Windows if you buy a computer with Windows preinstalled - your computer should have included either a restore partition on your hard drive, or Windows install/restore disks. Most computer manufacturers also have a feature to make your own install disks.

If the restore partition is still there and was not removed, it will reinstall Windows 7. There is usually a prompt when you first start the computer telling you what key to press to start the restore

• check your manual if you're not sure how to. Or if you have install disks - insert them, restart and boot from them to start the reinstall process.

If you restore it to factory condition, it will be like it was when you first bought it - all preinstalled programs will be installed. Anything you installed after buying it must be reinstalled. This will remove any personal files on the computer, back them up first.

If you don't have the restore partition (or it doesn't work), or have install disks:

Contact the OEM computer manufacturer and ask them to send you an install disk for your computer - they may or may not do it. If they agree to send you one they may charge a small fee. Contact information for the manufacturer of your computer can be found here:

http://support.microsoft.com/gp/oemphone/