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How do I activate MPEG-2 codecs on Roxio products? My windows media player works fine.

Anonymous
2011-07-03T09:03:58+00:00

For years roxio EMC10 worked fine. Three months ago the problem started, when I open video wave it asks me to activate codec MPEG-2 .  Click OK to activate ......When I click OK  it says bad installation. I know codecs must be there for me to be able to play various media.When I try to burn DVD same message to activate MPEG-2 comes up, this time when I OK,  a message comes that the error must be reported to ms windows. I click send message, error file gets created and sent but nothing happens and the programme closes. After contacting Roxio forum I have completely uninstalled EMC10 three times and reinstalled closing firewall and all start up activities but the problem remains. I believe there are many more people with the same problem .

 Is there a solution?

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  1. Anonymous
    2011-09-18T10:41:56+00:00

    HI Marilyn

    Thanks for your suggestion to remove MPEG-2 and then reinstall  (Easy Media Creator) EMC 10.

    Unfortunately I do not have the know how to  remove the MPEG-2.

    From MS Media player window, by clicking on Library then Options then Plug-ins, I get a list which includes …Video DSP, Audio DSP, and Other DSP.

    When I go to Support Information for Windows Media Player I get  a long list  of components under  headings:

    1.      Media player Binaries

    2.      Other Binaries

    3.      Audio Codecs

    4.      Video Codecs

    5.      MPEG/DVD filters

    6.      Plug-ins

    7.      Services

    Under the heading of MPEG/DVD filters there are a number of items including:

    ·      Video Roxio Smart Encoder

    ·      Video Roxio Smart Decoder

    ·      Video Roxio MPEG 2 Encoder

    ·      Video Roxio MPEG 2 Decoder

    I do not have the know how to remove the MPEG 2  and if required to restore the items.

    Windows Media Player plays DVDs with MPEG 2 files when Roxio EMC 10 is uninstalled.

    As soon as I install EMC 10, the Windows Media Player stops playing DVDs .

    Roxio Cine Player opens by default but does not play DVDs.

    When I installed EMC 10 three years ago it started straight away. It is beyond my comprehension as to why after about three years of running well, I am now asked to activate the codecs MPEG 2? And when I click OK, it says “bad installation”.” Do you wish to report the problem to Microsoft?” If I click OK a report is prepared and sent but nothing happens.

    As a layman  this is beyond me. Hopefully some one can help!

    yettigrandad

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  2. Anonymous
    2011-07-14T09:36:36+00:00

    Hi Marilyn

    Thanks for your suggestion. I have tried the roxio forum but have had no success with the solutions like it seems many in a similar position. A friend has suggested I should upgrade my Windows XP (home) to Windows 7.Do you think this might help?

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  3. Anonymous
    2011-07-10T22:27:14+00:00

    Hello Yettigrandad,

    Since Roxio is no longer supporting Easy Media Creator 10, you should post in the Roxio Forums as they may be others that can help with your issue.

    Click on the URL below and post your question.

    http://forums.support.roxio.com/forum/146-easy-media-creator-10/

    Thanks

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  4. Anonymous
    2011-07-04T09:25:56+00:00

    Hi Shishira

    Thanks for your response. I had tried to run the WM9 codec.exe but but message comes that this technology is not compatible with my Windows which is XP Home.

    I have already tried  Roxio but they say they no longer support legacy product Easy Media Creator 10.

    I had told them that the problem started coincidental with the appearance of their promotional advert when I opened the EMC 10 and I hold them responsible for the interference with  the software which was working perfectly well . It is like water of the duck's back. They do not want to know.

    Your sincerely

    Yettigrandad

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  5. Anonymous
    2011-07-04T03:48:32+00:00

    Hi

    Install the codec package from this link and check: http://www.microsoft.com/download/en/details.aspx?id=507

    If the issue still persists, contact Roxio support as the issue is confined only to Roxio program: http://www.roxio.com/enu/company/contact.html

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