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I am paying for 30 Mbps high speed internet but I don't reach anywhere close to that.

Anonymous
2011-10-07T05:45:10+00:00

Need More Speed!!!!

I am paying for 30 Mbps high speed internet but I don't reach anywhere close to that. I am an intermediate user of computers so I know the basics of figuring out problems on my laptop. My laptop has Windows 7 and is a Dell 1545 Inspiron. I was told I may have to purchase an N-Router card but when I checked the info about what is in the computer it says I have the capability to reach 54Mbps. I'm confused...please help....

Windows for home | Previous Windows versions | Internet and connectivity

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  1. Anonymous
    2011-10-12T20:30:19+00:00

    Hello faerygyrl34,

    At home I have a 25meg connection down and I typically see download speed of 2-2.5mb when downloading files via either wired or wireless.

    It's been my normal rule that you divide the connection speed by 10 and that is normally your download speed in real world performance.

    This has to do with the difference between megabytes and megabits. A megabit is roughly one tenth the information of a megabyte.

    You internet provider is advertising 30 megabits but you will only download at 3 megabytes.

    Does that make sense? It can be rather confusing.

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  1. Anonymous
    2013-04-11T10:31:44+00:00

    brother discussion only. my case is I have 4mbps package, run windows 8 at speedtest.net I always get 4mbps plus even can't watch youtube 360p with halting. but use windows 8 app test the time only 0.3mbps so which one should I believe? my place here net responsiveness: bad (483ms); net realiability: good (5% loss); download speed: 2.36 Mbit/s; upload speed: 0.28 mbit/s. this really ok for windows 8, only lack sometime, but still can use. how to say? Microsoft do u really consider the market special country like haha, honestly I telling I so disappointed with windows8 but I believe that's local provider got many pattern always think us is stupid, no friends at Singapore, US. we can check on the same time do I right?

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  2. Anonymous
    2011-10-10T21:55:25+00:00

    The 30Mbps is the download speed and my upload speed is supposed to  be 5Mbps. The contract to my cable/internet company says some speed will be lost "in the air" and that's common. My bf's computer,in the same house,on the same router gets a perfect 28-32Mbps download speed and perfect 5 Mbps upload speed.I was given a ethernet cord when everything was installed....

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  3. Anonymous
    2011-10-07T06:16:45+00:00

    54Mbps is the maximum for Wireless G (802.11g), but actual speed is usually less. Wireless N is faster.

    It's also possible your internet provider is slowing down your speed.

    Connect your computer with a cord instead of using wireless, then test your bandwidth.

    http://www.speedtest.net/

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  4. Anonymous
    2011-10-07T06:15:29+00:00

    Connect via a wire to test your connection speed and read your Internet agreement to see if you are actually guaranteed 30Mbps (downstream I assume) or if that is a maximum/burst that you may reach.  Betting the latter.

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