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new port could not be created.: 0000 Windows XP

Anonymous
2011-10-06T14:35:52+00:00

After installing an MX870 on my wireless network, I installed the Canon drivers, etc. The Canon program detects the printer on the net and when I click on connect, I get the message " new port could not be created.: 0000" 

THis is my desktop, connected to my router by ethernet. Every thing else works OK. I connected my loptop using the same software but thru the wireless connection and it prints fine. I also have an older printer connected to a regular printer port on my desktop.

I'm using XP 32. Its current on updates.

Please help.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2011-10-07T07:30:42+00:00

    Hi JimMathis,

    Try the steps mentioned below and check if it helps.

    a)      Click on Start menu and click Printers and Faxes

    b)      Right click the Canon MX870 Printer and choose Properties

    c)      Go to the Ports tab and make sure that Canon BJ Network port is checked.

    **Note:**If Canon BJ Network port is not checked then you will need to create the port.

    d)      Click <Add Port> button and select "Canon BJNP Port" type

    e)      The Canon MX870 printer will be associated with this new port, automatically

    f)       Click OK

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4 additional answers

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  1. Anonymous
    2012-09-08T13:46:21+00:00

    September 8, 2012

    WIRELESS CANON PRINTER ERROR "NEW PORT COULD NOT BE CREATED"

    PROBLEM:

    Wireless Canon Printer Error Message: "New Port Could Not Be Created: 0023 (or some other number)"

    SOLUTION:

    Simply perform the following easy 4 steps for Windows XP (solution should be somewhat similar for Vista).

    (1) Connect your printer to your PC via USB cable then:

    (2) Click "Start" > "Control Panel" > "Printers and Faxes" > "Add a Printer" (in left Tasks) > "Welcome to the Add Printer Wizard" > click "Next" > select "Local printer ..." with "Automatically detect ..." checked (yes, I know it's a network printer, but just bear with me...) > click "Next" > I believe you just click through and finally click "Finish".

    (3) Right click on printer in "Printers and Faxes" and make sure printer is in "Ready" Status by selecting "online".

    (4) Right click on printer select "Properties" > "Ports" tab > "Add a Port" > select "Standard TCP/IP Port" > select "New Port" > gives you "Add Standard TCP/IP Port Wizard" dialog > enter printers IP Address (get it from signing into your router or other technique) in "Printers Name or IP Address" > then "Port Name" should automatically fill in a name > click "Next" > finish installation wizard dialog box > right click on printer in "Printer and Faxes" select "Properties" then try clicking "Print Test Page" > you should be good to go.

    I hope that helps a lot of people/customers save a lot of time, money, energy, and frustration.

    [Modified to read easier and more explicitly from http://www.overclock.net/t/328138/solved-urgent-help-connecting-printer-to-a-wireless-router/20 originally posted by "guyladouche”]

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  2. Anonymous
    2011-10-11T07:57:47+00:00

    Hi JimMathis,

    Glad to hear that you were able to fix the issue and thank you for sharing the resolution with us.

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  4. Anonymous
    2011-10-09T21:21:39+00:00

    THanks for the responce but my problem was 0ne step back from your assumption. Canon BJNP Port was not an option I could select. Canon service took me thru a process that I finally lost track of but got me to where I wanted to go. My Canon MX870 printer is now wireless on my home network.

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