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Hello there,
I recently got a microsoft wireless laser desktop 4000 set with the following components in it.
After seeing the product description, I realized that it is compatible with windows vista, xp, 2000 but not sure about windows 7. I tried to install the drivers for this product from the link http://www.microsoft.com/hardware/en-us/d/wireless-laser-desktop-4000 . It installed the microsoft IntelliType Pro 8.2 software but it didn't seem to work. I am not able to see the Desktop Receiver blink in any of the 3 channels it has on it when I press the button on it connecting to the laptop USB port. Can someone please suggest me a solution to get this product work for windows 7 please? I am 100% sure that all my 3 USB ports work.
Thanks,
Murali
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Hi Murali,
As per the Windows 7 Compatibilty Center, Microsoft Wireless Laser Desktop 4000 is compatible with Windows 7.
You may follow this link & check if the issue persists.
Troubleshoot response failures in wireless keyboard or mouse
If it doesn’t help, I would recommend you to contact Microsoft Hardware support for assistance.
http://www.microsoft.com/hardware/en-us/support
Hope the information helps.
Same problem, tried in different computer and ports and i don't ever hear the noise when you plug something to an usb port
