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How to repair Compaq laptop stuck on infinite boot loop?

Anonymous
2012-01-09T20:13:55+00:00

I have a Compaq Presario CQ56 laptop computer, running on Windows 7 Home Premium, with an Intel Celeron processor. The computer has been working quite normally until just recently, when the computer started going into an infinite startup loop that is making me unable to start Windows. The fan runs, the red Compaq "Q" screen shows up, and the computer crashes and automatically reboots when there's supposed to be a blinking cursor in the corner after the red screen.

F8 doesn't work when I try tapping it repeatedly on the red screen. The Esc button works in loading up the startup menu, but F11 doesn't work (it goes back to the startup loop). F1 is useless, I tried the system diagnostics on F2, but they didn't work and I got confused, F9 also seems useless because it's the boot manager, and F10 seems like it wouldn't work.

Now I will be stuck with a computer that keeps looping the red Compaq screen for all eternity unless I can get help starting Windows up again. How can I stop the infinite startup loop with F8 and system recovery not working?????

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2012-01-10T09:22:03+00:00

    I have decided to attempt to reset the computer to its original factory settings. Luckily, I have my files backed up just in case. The problem is that I need to go to the F11 system recovery menu and it doesn't even work. It just causes the computer to reset back to the startup loop. And I got my notebook pre-installed with Windows 7 Home Premium and somehow it says that I need an install disc. How can I reset my computer to factory settings without the ability to go to the system recovery menu?

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  1. Anonymous
    2012-01-09T20:34:08+00:00

    I would boot the machine into the Windows Repair Environment, using Windows Repair CD, then perform a System Restore to set the machine back by a few days.

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  2. Anonymous
    2012-01-09T20:35:49+00:00

    Hi,

    Check with Compaq Support, their on-line documentation, diagnostics, and ask in their forums about

    known issues.

    Compaq - Support, Drivers, and on-line documentation

    http://www.compaq.com/country/cpq_support.html

    Compaq (HP) - Forums

    http://h30434.www3.hp.com/psg/|

    ==================

    StartUp Repair often works from a Windows 7 Installation Disk or Windows 7 Repair Disk

    when it does not from Recovery or a Recovery Disk. If needed how to make a Windows 7

    Repair Disk is below. A Repair Disk can be made on any computer with a CD burner running

    XP, Vista, or Window 7 as it uses no files from the Host computer.

    You can try some of these in Safe Mode - repeatedly tap F8 as you boot.

    If you do not have a Windows 7 disk you can borrow a friends as they are not copy

    protected. Your System maker will also sell the physical DVD cheap since you already

    own Windows. Also you can make a repair disk on another computer.

    Try Startup Repair - (If at ANY point you gain some but not full access to Windows come

    back and try Startup Repair again.)

    How to Boot to the System Recovery Options in Windows 7

    http://www.sevenforums.com/tutorials/668-system-recovery-options.html

    What are the system recovery options in Windows 7?

    http://windows.microsoft.com/en-us/windows7/What-are-the-system-recovery-options-in-Windows-7

    Try StartUp Repair from Recovery Options or Windows 7 disk.

    How to Run a Startup Repair in Windows 7

    http://www.sevenforums.com/tutorials/681-startup-repair.html

    Also from the COMMAND PROMPT of Recovery Console (if possible) or a Windows 7 disk

    Start - type in Search box -  COMMAND   find at top of list -  RIGHT CLICK  -  RUN AS ADMIN

    sfc /scannow

    How to Repair Windows 7 System Files with System File Checker

    http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

    Then run checkdisk (chkdsk).

    How to Run Disk Check in Windows 7

    http://www.sevenforums.com/tutorials/433-disk-check.html

    Retry Startup Repair after Chkdsk.

    If needed after those you can try System Restore from Safe Mode or the Recovery or Windows 7

    disk.

    How to Do a System Restore in Windows 7

    http://www.sevenforums.com/tutorials/700-system-restore.html


    **If you need to make repair disks - these help repair Windows not re-install.**Often a Repair Disk will help when the Recovery Disk does not.

    Download Windows 7 System Recovery Discs - now charging $9.75 for the ISO

    images to make the disks.

    http://neosmart.net/blog/2009/windows-7-system-repair-discs/

    How to Create a Windows 7 System Repair Disc - Free

    http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

    ======================================

    If needed :

    What to do if Windows won't start correctly

    http://windows.microsoft.com/en-us/windows-vista/What-to-do-if-Windows-wont-start-correctly

    How to Boot to the System Recovery Options in Windows 7

    http://www.sevenforums.com/tutorials/668-system-recovery-options.html

    What are the system recovery options in Windows 7?

    http://windows.microsoft.com/en-us/windows7/What-are-the-system-recovery-options-in-Windows-7

    How to Do a Repair Install to Fix Windows 7

    http://www.sevenforums.com/tutorials/3413-repair-install.html

    Hope this helps.


    Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

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  3. Anonymous
    2012-01-09T22:30:14+00:00

    Hi,

    There are instructions on how to make a disk on another computer.

    To use a Boot Disk set the Setup/Settings (BIOS/CMOS) often F2 as you boot so

    watch the screen - set the boot order to CD/DVD first and boot - remember to set

    it back to hard drive when done.

    Hope this helps.


    Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

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  4. Anonymous
    2012-01-09T22:26:23+00:00

    Though I don't have one, I'm pretty sure the disc probably wouldn't run.

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