Hi,
Have you updated your display/video or other major drivers latetly - check in Control Panel -
Windows Updates to see if a driver has been loaded there. Use the generic troubleshooter below
and when you get to the driver section use the methods in the next message and then return to
the troubleshooter as needed. In rare cases the antivirus/antispyware/security programs can
cause this error.
Also check with System Maker and Video/Display adapter's Support as there could be known
issues - also check in their forums.
BCCode : 116 0x00000116
The VIDEO_TDR_ ERROR bug check has a value of 0x00000116. This indicates that an attempt
to reset the display driver and recover from a timeout failed.
BCCode: 116 0x00000116 <-- read this linkhttp://www.faultwire.com/solutions-fatal_error/Attempt-to-reset-the-display-driver-and-recover-from-0x00000116-*1275.html
Check this thread for information using BlueScreenView, MyEventViewer and other methods
to troubleshoot BlueScreens - top 3 replies (+1 other).
http://social.answers.microsoft.com/Forums/en-US/vistarepair/thread/3deab2fa-4000-4136-8c78-a3d22b1db009
We can analyze the minidumps if you make them available from the SkyDrive or other file
sharing sites. (Analyzing the minidumps is not needed until AFTER you have updated thevideo drivers as that is very often the cause of the issue and only if the BSOD continue.)
Zip or upload the contents of C:\Windows\minidump
Use SkyDrive to upload collected files and post screen shot/picture.
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
Also do this so you can see the likely bluescreens.
Windows Vista automatically restarts if your PC encounters an error that causes it to crash.
(also Windows 7)
http://www.winvistatips.com/disable-automatic-restart-t84.html
The inclusion of the 116 error code in the troubleshooter is only coincidence and holds no
specific meaning (other than driver caused bluescreens do occur with some frequency).
Look in the Event Viewer to see if anything is reported about those.
http://www.computerperformance.co.uk/vista/vista\_event\_viewer.htm
MyEventViewer - Free - a simple alternative to the standard event viewer ofWindows. TIP - Options - Advanced Filter allows you to see a time frame instead of the whole file.http://www.nirsoft.net/utils/my\_event\_viewer.html
Here are some methods to possibly fix the blue screen issue. If you could give the Blue Screen
info that would help. Such as the BCC and the other 4 entries on the lower left. And any other
error information such as STOP codes and info such as IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.
As examples :
BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002
or in this format :
Stop: 0x00000000 (oxoooooooo oxoooooooo oxooooooooo oxoooooooo)
tcpip.sys - Address 0x00000000 base at 0x000000000 DateStamp 0x000000000
This is an excellent tool for posting Blue Screen Error InformationBlueScreenView scans all your minidump files created during 'blue screen of death'crashes, and displays the information about all crashes in one table - Freehttp://www.nirsoft.net/utils/blue\_screen\_view.html
Many BlueScreens are caused by old or corrupted drivers, especially video drivers however
there are other causes.
You can do these in Safe Mode if needed or from Command Prompt from Vista DVD or Recovery
Options if your system has that installed by the maker.
This tells you how to access the System Recovery Options and/or from a Vista DVD
http://windowshelp.microsoft.com/Windows/en-US/Help/326b756b-1601-435e-99d0-1585439470351033.mspx
You can try a System Restore back to a point before the problem started if there is one.
How to Do a System Restore in Vista
http://www.vistax64.com/tutorials/76905-system-restore-how.html
Start - type this in Search Box -> COMMAND find at top and RIGHT CLICK -
RUN AS ADMIN
Enter this at the prompt - sfc /scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker
(SFC.exe) program generates in Windows Vista cbs.log
http://support.microsoft.com/kb/928228
The log might give you the answer if there was a corrupted driver. (Does not tell all the
possible driver issues).
Also run CheckDisk so we can rule out corruption as much as possible.
How to Run Check Disk at Startup in Vista
http://www.vistax64.com/tutorials/67612-check-disk-chkdsk.html
Often updating drivers will help, usually Video, Sound, Network Card (NIC), WiFi, 3rd party
keyboard and mouse, as well as other major device drivers.
Manually look at manufacturer's sites for drivers - and Device Maker's sites.
http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm
How to Install a Device Driver in Vista Device Manager
http://www.vistax64.com/tutorials/193584-device-manager-install-driver.html
How To Disable Automatic Driver Installation In Windows Vista - Drivers
http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/
http://technet.microsoft.com/en-us/library/cc730606(WS.10).aspx
How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
unexpectedly
http://support.microsoft.com/kb/958233
Troubleshooting Vista Blue Screen, STOP Errors
http://www.chicagotech.net/vista/vistabluescreen.htm
Understanding and Decoding BSOD (blue screen of death) Messages
http://www.taranfx.com/blog/?p=692
Windows - Troubleshooting Blue Screen Errors
http://kb.wisc.edu/page.php?id=7033
In some cases this might be required.
StartUp Repair from Recovery Options or Vista disk
How to do a Startup Repair
http://www.vistax64.com/tutorials/91467-startup-repair.html
This tells you how to access the System Recovery Options and/or from a Vista DVD
http://windowshelp.microsoft.com/Windows/en-US/Help/326b756b-1601-435e-99d0-1585439470351033.mspx
Hope this helps and Happy Holidays!
Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right.