Epson Stylus CX5500 user guide and instructions:
http://support2.epson.net/manuals/english/spc/styluscx5500/use_g/index.htm
When you installed it did you use drivers from Epson?
For Epson CX5500 drivers:
http://tech.epson.com.au/downloads/category.asp?sCategory=Multi_Functional&id=styluscx5500&SelOS=Y
To see if you have Windows 7 32 or 64 bit:
- Open System by clicking the Start button, right-clicking Computer, and then clicking Properties.
- Under System, you can view the system type, it will say 32 or 64 bit.
Try the Printer Troubleshooter
- Click the Start button, then click Control Panel
- In the search box, type troubleshooter
- Then click Troubleshooting
- Under Hardware and Sound, click "Use a printer"