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Remote desktop connection failed but ping successful

Anonymous
2012-01-26T00:20:02+00:00

I am trying to connect via RDC (Remote Desktop Connection) from SOURCE to DESTINATION.

I allowed remote connections on DESTINATION and added couple of users who are allowed to connect remotely.

I can ping DESTINATION successfully from SOURCE.

None of the responses were failed for the command below from SOURCE

C:&gt; ping -l 512 -f -n 100 <DESTINATION>

Strange thing is I can remote login from DESTINATION to SOURCE but not the other way.

I do not remember doing any more settings to other machines that are being connected remotely. Only one(this DESTINATION) machine has the issue.

Any thoughts are appreciated.

Thanks,

Bhachi.

Windows for home | Previous Windows versions | Internet and connectivity

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  1. Anonymous
    2012-01-26T20:38:50+00:00

    On the target machine, make sure that Port 3389 is not being blocked by a firewall.  If you are using Windows Firewall, go to the Windows Firewall control panel, verify that "Don't Allow Exceptions" is not checked under the "General" tab, then click on the "Exceptions" tab and make sure there is a checkmark beside "Remote Desktop".

    You can also make sure that a program is running to accept incoming remote desktop connections by bringing up a command prompt (Start -> Run -> "cmd") and entering the following command:

       netstat   -an   |    find   "3389"

    If all is well, you should see the following line returned:

         TCP    0.0.0.0:3389           0.0.0.0:0              LISTENING

    HTH,

      JW

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  1. Anonymous
    2012-01-27T18:09:21+00:00

    Excellent check Wunders....

    Port 3389 is not being blocked - I made sure that

    1. "Don't Allow Exceptions" is not checked in General tab
    2. "Remote Desktop" is checked in Exceptions tab

    But when I run the netstat command, I do not get any output. How do I allow incoming remote desktop connections?

    Thanks a bunch for your time.

    • Bhachi

    3 people found this answer helpful.
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  2. Anonymous
    2014-09-17T05:40:47+00:00

    i have same problem. I pinged using command prompt to check firewall port "3389" is opened. I got correct reply as you mentioned in. But still I couldn't able to connect to remote machine. I have Window 7 Service Pack 1 OS. Could you help me in this? Thanks in advance.

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  3. Anonymous
    2012-01-27T19:28:44+00:00

    Hi Wunders....

    No wonder, you are awesome. Thanks for the tips to look for.

    While going thru some of the web pages... I came across changing the port to listen RDC requests. I gave a hit to change the port to 4489 (random number) and restarted the machine.

    Then it looks the LISTENING started. Now I reverted the port to 3389 and did a reboot.

     Everything looks back to normal and I can connect to the machine remotely...

    Thank you very much Wunders. I really appreciate your help and time.

    Best Regards,

    Bhachi.

    2 people found this answer helpful.
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  4. Anonymous
    2012-01-26T17:33:41+00:00

    Thanks for the response Wunders.

    Yes, I have Win XP Professional 2002 SP3 on both the machines.

    Bhachi.

    2 people found this answer helpful.
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