Share via

Sony Handycam DCR-HC21 MiniDv 2.5LCD 20X Camcorder for MS Win 7 64 bit software

Anonymous
2011-08-14T22:02:33+00:00

I need the software upgrade for my Sony Handycam DCR-HC21 Mini DV recorder driver so that I can download my video. There is a 32 bit version but not a 64 bit version for Windows 7.  I*'ve been to*Sony but they not appear to have a software driver update either. Can someone help me, please? 

Thanks

Scott

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

3 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2012-02-17T03:02:44+00:00

    bye USB 2.0 to 3 RGB Female Stereo Cable Adapter AV...and use the cable came with camara..

    will work

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2011-08-14T23:40:04+00:00

    According to the Windows 7 Compatibility Center, the DCR-HC21 is not compatible with Windows 7 64-bit (as you stated). It is the responsibility of the device maker to create the drivers for the different operating systems they want their products to work with.

    Windows 7 Compatibility Center http://www.microsoft.com/windows/compatibility/windows-7/en-us/Search.aspx?type=Hardware&s=DCR-HC21

    Sony eSupport DCR-HC21 http://esupport.sony.com/perl/model-documents.pl?mdl=DCRHC21

    Going through Sony's support I did find this:

    Sony eSupport DCR-HC21 Download Files http://esupport.sony.com/US/perl/swu-list.pl?mdl=DCRHC21

    The above page does list Windows 7 64-bit in the dropdown list; when selected it lists:

    Driver & Compatibility Information for Windows Operating Systemshttp://esupport.sony.com/US/perl/support-info.pl?template=&info_id=544

    On this page, it states (in part):

    Windows 7

    Drivers:   The drivers needed to connect your Sony camcorder to a computer and transfer files are already included in the operating system.

    Not Supported:   The USB streaming feature is not supported with the Windows 7 operating system.   The Windows 7 Starter edition is not supported.

    You might want to visit the Sony Forums as I'm sure this situation has been discussed there:

    Sony Forumhttps://forum.sel.sony.com/?XID=M:showcase:esupport

    Regards,

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2014-07-18T11:22:17+00:00

    This article states that there is a Sony Handycam DCR-HC21 driver available for the 32 bit version of Windows 7. Can you let me know where I can locate this driver please - Sony Support just don't seem to understand what I am looking for and every time I send them an enquiry a different person at their call centre deals with it and they keep sending me stupid replies. I am getting very frustrated with Sony. Your help would be very much appreciated.

    Regards,

    Les.

    0 comments