Hi,
1. Which troubleshooting steps have you tried?
2. Does any other Universal Serial Bus controllers (USB) device get detected in the computer?
3. What exactly happens when you connect the flash drive to the computer? Any error messages received?
4. Any changes made to the computer prior to the issue?
5. Does the device work in any other computer?
Method 1:
If you have not performed the steps mentioned in the following link then you may go ahead and do the same. Run the Hardware and Devices troubleshooter to start the automated troubleshooting services.
Refer the article provided below:
Open the Hardware and Devices troubleshooter
http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter
Method 2:
Disable and re-enable all the Universal Serial Bus controllers (USB) controllers.
The USB controllers represent the USB ports in Device Manager.
To disable and re-enable the USB controllers, follow these steps:
a) Open Device Manager.
b) **http://windows.microsoft.com/en-US/windows7/Open-Device-Manager**
c) Expand Universal Serial Bus controllers.
d) Note: You might have to scroll down the list to find this item.
e) Right-click the first USB controller under Universal Serial Bus controllers, and then click Uninstall to remove it.
f) Repeat the above step for each USB controller that is listed under Universal Serial Bus controllers.
g) Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and
h) Reinstall all the USB controllers that you uninstalled.
Method 3:
Let’s check if the USB drive gets detected in Disk Management. Follow the steps given in the following article to do the same:
Check whether a Drive letter is assigned for USB drive, if not assign a drive letter and check if it helps.
**Change, add, or remove a drive letter**
Hope this information helps.