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iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly.

Anonymous
2010-12-19T10:20:39+00:00

I have this come up when I open iTunes. I have searched for answers, checked the driver, checked that the speakers are enabled. Nothing has helped.

Windows for home | Previous Windows versions | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2010-12-20T05:25:14+00:00

    Hi MelissaJB,

    1)   Was it working fine before?

    2)   Do you recall making any changes to the computer prior to this issue?

    3)   Is this issue confined only to ITunes?

    4)   Do you have sound on your computer?

    **Method 1:**Run the fixit available in the link below and check if that makes any difference

    Diagnose and repair sound playback problems automatically

    http://support.microsoft.com/mats/no_sound/

    Method 2: You follow the steps mentioned in the Apple’s link below which addresses similar issue

    "ITunes cannot run because it has detected a problem with your audio configuration"

    http://support.apple.com/kb/TS1371?viewlocale=en\_US

    If the issue still persists, you may want to post your query on Apple Discussion Forum or contact their support for any known issues

    http://discussions.apple.com/category.jspa?categoryID=149

    http://www.apple.com/support/

    Thanks and Regards

    Ajay K

    Microsoft Answers Support Engineer

    Visit our Microsoft Answers Feedback Forum and let us know what you think.

    10+ people found this answer helpful.
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6 additional answers

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  1. Anonymous
    2012-01-03T13:49:03+00:00

    For me, this error appears simply because it detects that I do not have speakers or headphones plugged in.

    30+ people found this answer helpful.
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  2. Anonymous
    2012-05-12T07:16:42+00:00

    I was having the same problem, and once I connected my headphones - voila! Problem solved!

    Tony

    9 people found this answer helpful.
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  3. Anonymous
    2013-07-02T21:58:42+00:00

    Had same problem on Windows7 Ultimate 64 Bit, turned there was a problem with Windows Audio Services, go to run-> type Services.msc and restart Audio Service and that solved the problem for me too

    1 person found this answer helpful.
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  4. Anonymous
    2013-09-16T14:51:52+00:00

    Had same problem on Windows7 Ultimate 64 Bit, turned there was a problem with Windows Audio Services, go to run-> type Services.msc and restart Audio Service and that solved the problem for me too

    Thanks Abandah, it worked for me, too!!

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