'unknown DVD' problem on Windows Media Player 12

Question

'unknown DVD' problem on Windows Media Player 12

Anonymous

When I loaded some DVDs, the screen of WMP 12 showed 'unknown DVD' but not reading. I then checked on the directory of the DVDs, it still can be displayed. I thought that the DVD should be in usable condition. I also used the 'Check for Updates....', it showed that my application got the latest version and no need to update. Please note that for some DVDs, it can be played normally.

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Answer 1

Hi,

also remember that the message "unknown DVD/cd" simply refers to the fact that Windows Media Player does not have the info of that dvd/cd. Make sure you are connected to the internet next time, WMP should automatically search the dvd/cd database to find the correct information.

hope this helps

eddie b

Answer 2

Hello,

Have you recently installed any third party DVD media players, codec’s?
Were you able to play this DVD before?

Either the format cannot be recognized or some errors might have occurred when burning the DVD.

Method 1: Try updating windows media player to see if this can solve this message by resetting the codec associations.

a: Right-click at the menu bar in Windows Media Player.

b: Choose help, and click Check for updates

Method 2: Try updating Windows Media Players DVD decoder plugins from here:

http://www.microsoft.com/windows/windowsmedia/player/plugins.aspx

Hope this information helps.

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'unknown DVD' problem on Windows Media Player 12

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