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Smart Disk FireLite 80GB USB External Hard Drive drivers

Anonymous
2012-02-27T02:50:14+00:00

My computer does not recognize my smart disk firelite 80gb usb external hard drive at all..

Plug it in and nothing, the blue light is on on the drive,. But when I check in "MY COMPUTER" just shows how many usb slots ate open, but nothing else..

This drive worked at one time but now??

Thanks for any help

George

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2012-02-27T14:19:05+00:00

    Hi,

    1.       Did you make any changes to the computer before the issue occurred?

    2.       Do you get any error message while you connect the external hard disk?

    I would suggest you to try the steps mentioned below and check if it helps.

    **Method 1:**Try connecting the external hard drive in different USB port or try connecting the hard drive in different computer and check the issue persists.

    **Method 2:**Try to run the Fixit tool from the link below.

    Hardware devices are not working or are not detected in Windows: ****http://support.microsoft.com/gp/hardware_device_problems

    **Method 3:**If the above step fails then check if the hard drive is detected in the disk management.

    To open Disk Management

    a)      From the Start menu, click Run.

    b)      In the Open box, type diskmgmt.msc, and then click OK.

    Method 4: Also try to follow the steps from the mentioned link below.

    A computer that is running Windows XP cannot detect a USB flash drive, an Apple iPod, or an external hard disk drive: http://support.microsoft.com/kb/925196

    Hope this information is helpful.

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  1. LemP 74,930 Reputation points Volunteer Moderator
    2014-03-19T19:34:15+00:00

    I had this problem, and found an extension that works, but the data transfer cord i purchased does not work.  I need to prop the external up on a stack of dvd cases in order to keep a connection.  What I need is a cable for this drive, from Smart Disk but I cannot find out how to reach the firm for just the cable(s).

    SmartDisk was acquired by Verbatim in 2007.  LINK.  It appears that Verbatim isn't using that brand anymore, but you don't need to go to the disk manufacturer for an interface cable unless the jack on the back of the disk uses a proprietary connector.

    It's not clear from the old reviews that I found what type connector is required for the product you have.  What "data transfer cord" or "extension" did you purchase (link to a website would help)?

    Is the end of the original cable that connects to your computer a "standard" USB connector?

    Can you take a photograph of either the back of the drive and/or the end of the original cable that connects to the drive and insert it in your Reply (click the "image" icon second from the right at the top of the Reply window)?

    Or take a look HERE or HERE and see if you can identify the connector on the end of the cable that connects to the SmartDisk.

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  2. Anonymous
    2014-03-19T15:36:51+00:00

    I had this problem, and found an extension that works, but the data transfer cord i purchased does not work.  I need to prop the external up on a stack of dvd cases in order to keep a connection.  What I need is a cable for this drive, from Smart Disk but I cannot find out how to reach the firm for just the cable(s).

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