Hi,
· What is the make and model of the computer?
· What update have you download?
I would suggest you to follow the steps mentioned below:
Method 1:
Try install the Qualcomm Atheros AR9285 as administrator and check if the issue persists. Follow this steps:
a. Right click on the setup file of the game that you are trying to install.
b. Select “Run as administrator”. And try installing it.
Method 2:
If the above step fails follow these steps restart computer in clean boot and check if the issue persists. Follow “step 1” in the link to enable to clean boot:
http://support.microsoft.com/kb/929135
Follow the step 7 from the article to “Reset the computer to start as usual”, after performing the clean boot troubleshooting.
If you are using Hp computer have a look at the link:
https://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01727084&lc=en&product=3892964