Share via

The connection to the server was reset while the page was loading.

Anonymous
2012-05-02T17:44:20+00:00

How do I overcome the problem of "The connection to the server was reset while the page was loading." This is happening on IEV9, Google Chrome, Mozilla Firefox. In respect of trying to download ebooks from the Hive Book store, using the following acs4.ebookshipping.com:

Windows for home | Other | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous
2012-05-05T16:05:18+00:00

Hi,

1.       Which version of Windows is installed on the computer?

2.       Is the issue specific to this particular website?

3.       Are you aware of any changes made to the computer, prior to the issue?

Method 1:

Boot your computer in safe mode with networking and check for the issue.

Start your computer in safe mode

http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

**Note:**While at the advanced boot options, select Safe mode with networking.

Method 2:

a.       Click on Start, click All programs, click Accessories, right click on command prompt and select Run as administrator.

b.      Type in the following commands, one at a time and hit enter.

NETSH WINSOCK RESET

NETSH INT IP RESET

IPCONFIG /FLUSHDNS

c.       Exit the command prompt and check for the issue.

Method 3:

Update the network adapter and check for the issue.

Update a driver for hardware that isn't working properly

http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

Update drivers: recommended links

http://windows.microsoft.com/en-US/windows7/Update-drivers-recommended-links

Hope this helps.

Was this answer helpful?

3 people found this answer helpful.
0 comments

4 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2014-09-03T14:37:28+00:00

    I***'am having the same problem with Mozilla Firefox And Internet Explorer 9 but only with the website Wikipedia So Please Help Me I request My OS Is Windows 8!!***

    Was this answer helpful?

    0 comments
  2. Anonymous
    2013-02-02T21:44:59+00:00

    I need help, I am getting the error message "The connection to the server was reset while the page was loading." but only with Facebook. I cannot open it up in Firefox or Internet Explorer. I can open up other webpages without a problem. I have checked my firewall, spyware blaster, and malware. I do not have any problems there. I have update my adobe and java. I reset my router. I use Windows 7 Dell computer. The only things I have downloaded is stuff from my college to do assignments. My McAfee does not show any problems (viruses) This is becoming a major pain in my butt and I don't know what else to do. Any suggestion would be great! Thank you in advance!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2012-05-04T09:35:04+00:00

    Thanks Steve, I did think that either the windows firewall or my Avast anti virus system was blocking the download, however I have tried  to download from the website in question with both the Windows and Avast systems turned off. Still unable to download as above it is as if the request is timed out?

    Ian

    Was this answer helpful?

    0 comments
  4. Anonymous
    2012-05-02T19:02:04+00:00

    I've moved your question to the Windows networking topic area.

    The error you are encountering suggests a problem with the web site or something blocking the connection for your downloads such as a firewall setting.

    -steve

    Was this answer helpful?

    0 comments