remote desktop generic usb device (redirected) how to fix this ?

In response to your reply to Beckie Marsh on Mar 7:

1 & 2.       My wireless networked printer would not print anything yesterday.  It had been several days since I last used it.  When I checked the printer queue, the document gets spooled, and status switches to printing momentarily. But, nothing reaches the printer.  Then the queue clears.  Checking the Device Manager shows a yellow triangular flag.  Checking the device driver shows a device status message "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"

3.         Added some new add-ons to Firefox v11.

4.         I assume the printer queue uses this device to transfer data to the wireless printer.

I have been trying Microsoft, Intel and Dell Support sites to find a fix.  I have uninstalled and reinstalled the device three times at the suggestion of the troubleshooting processes at each support site.  Same result each time.  As Ms. Marsh wrote ............HELP

Hello Beckie Marsh,

1.       When exactly do you receive this error message?

2.       What is the exact error message?

3.       Have you made any changes on your computer prior to the issue?

4.       Are you trying to connect to remote desktop?

We need more information regarding the issue to provide you better solution.