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I am having a HP Deskjet F370 All In One Printer which was working fine with my earlier laptop (Windows XP 32 Bit). Recently I changed the laptop to a Sony Vaio with Windows 7 Professional (64-bit). I also downloaded the Printer Driver file AIO_CDB_Full_Win_WW_130_141.exe from HP website, but repeated attempts to install the driver by double clicking this file prove futile ending with an error message "File is corrupt, extraction failed".
Can somebody help me?
Regards,
V B Pathak
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
The model number HP Deskjet F370.
Method 1:
You may refer to the below links and use the troubleshooters. Check if it lists and helps resolve any issues: Open the Printer troubleshooter:
http://h10025.www1.hp.com/ewfrf/wc/product?product=1128316&lc=en&cc=us&dlc=en&task=&lang=en&cc=us
Method 2:
You may check if you have the latest drivers installed for the device. You may refer to the below link for getting the latest drivers and check.
Good Luck.
It sounds like your downloaded file is corrupt. I suggest you delete it and download it again. If it continues to give you problems contact HP as the file on their website may be corrupt.
P.S. You appear to be downloading the correct file (from http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=al-75052-1&lc=en&dlc=en&cc=us&os=4063&product=1128316&sw_lang= )
