Share via

Can't install Windows updates-- error code 80248015

Anonymous
2012-05-21T14:15:05+00:00

error code 80248015 can't install updates.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
  1. Anonymous
    2012-05-21T15:17:32+00:00

    Verify that the time, date/year & time-zone are set correctly

    <<Set the clock>>

    Always remember to set a System Restore point before doing any work on your computer.

    Rename the Windows Update Softwaredistribution folder

    That is what I got when searched around for error 0x80248015

    This problem may occur if the Windows Update, Software distribution folder has been corrupted.

     We can refer to the following steps to rename this folder.

    Please note that the folder will be re-created the next time we visit the Windows Update site.

    1. Close all the open windows.
    2. Click the "Start" Button, click "All programs", and click "Accessories".
    3. Right-click "Command Prompt" and click "Run as administrator".
    4. In "Administrator: Command Prompt" window, type in " net stop WuAuServ" (without the quotes) and press Enter.

    Note: Please look at the cmd window and make sure it says that it was successfully stopped before we try to rename the folder.

    1. Click the "Start" Button, in the "Start Search" box, type in " %windir%" (without the quotes) and press Enter.
    2. In the opened folder, look for the folder named "SoftwareDistribution".
    3. Right-click on the folder, select "Rename" and type " Sdold " (without the quotes) to rename this folder.
    4. Still in "Administrator: Command Prompt" window, type the command " net start WuAuServ" (without the quotes) in the opened window to restart the Windows Updates service.

    Note: Please look at the cmd window and make sure it says that it was successfully started.

    Note: If the issue is resolved and you can successfully download and install updates, you can safely delete the SoftwareDistribution.old directory to recover disk space.

    The windows update team and other users who regularly read the forum can either share their knowledge or learn from your interaction with us.

    UTC/GMT is 15:15 on Monday, May 21, 2012

    300+ people found this answer helpful.
    0 comments No comments

63 additional answers

Sort by: Most helpful
  1. Anonymous
    2012-06-03T11:49:52+00:00

    Hi over there, hi Jose,

    thank you for your help on the 0x80248015 error problem with Windows update.

    You knew exactly what it was and described a workaround that really runs and cures the problem.

    I'm still overwhelmed how easy it was.

    In aviation we have the term "IFR", standing for instruments flight rules

    (also known as "I Follow Road").

    But that's all I had to do: follow road, your road!

    Now updating Windows works as if there has never been something easier than that.

    Buckets of beer for you.

    Wolfgang

    4 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2012-06-09T17:43:23+00:00

    You may want to temporarily uninstall Avast and try the updates.

    Sometimes, antivirus programs are not truly disabled when we disable them as they have very deep hooks into the operating system.

    Use the uninstall utility

    <<http://www.avast.com/eng/avast-uninstall-utility.html>>

    UTC/GMT is 17:42 on Saturday, June 09, 2012

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2012-06-08T09:31:40+00:00

     I get Error 80072F78.

    Extremely grateful for any more suggestions.

    Is this what you tried, if not, please do it might help

    How to troubleshoot problems connecting to Windows Update or to Microsoft Update

    http://support.microsoft.com/kb/818018/en-us>

    UTC/GMT is 09:29 on Friday, June 08, 2012

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2012-06-04T15:13:18+00:00

    Many thanks Jose for a clear, straightforwardly expressed solution to my Update problem.

    1 person found this answer helpful.
    0 comments No comments