Hi,
1. Which Operating System is installed on the computer?
2. Are you trying to import photos from the memory stick to the computer?
Follow the steps mentioned below:
a. Create a new folder by name photos on the desktop
b. Try connecting the Memory stick to the computer through a USB port.
c. Click on Start go to My Computer
d. Drag the pictures one by one from the flash drive to the photos folder on the desktop
Note: you can also use right click copy and paste, or ctrl+c to copy and ctrl+v to paste.
e. When all of the pictures have been copied from the flash drive to the computer, right click the flash drive and select eject from the right click menu.