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How to view and Analyse dump files om Windows 7

Anonymous
2012-05-02T14:58:04+00:00

How to view dump files ? Can these files be opened by notepad or something else.

Blue screen appears many times a day from about a week or more.

I have checked my RAMs also and put them one by one but it didn't solve anything.

Is it a problem of hard disk ?? or Drivers or OS or whatever ??

I think there is no problem with the memory, I have bought a new one and tested it which was a fine one but the blue screen doesn't disappear. And I cannot read all the information of the blue screen.

I need real help.

I am also sending the dump files.

https://skydrive.live.com/redir.aspx?cid=b8b1dd0f7900df20&resid=B8B1DD0F7900DF20!230&parid=B8B1DD0F7900DF20!194

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2012-05-03T10:21:51+00:00

    I would'nt use any third party optimiser, Comodo Program Manager, the use of such tools can cause unintended consequences.

    I would suggest uninstalling it then see how your system performs.

    This utility can be used to view dmp files http://www.nirsoft.net/utils/blue_screen_view.html

    Have you also run memory diagnostics?

    What date does properties for win32k.sys show, and where is the file located?

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  1. Anonymous
    2012-05-03T11:13:26+00:00

    Comodo Program Manager

    What do you think this is saying?

    Built-in scanner warns you if you are about to install malware

    http://www.comodo.com/home/support-maintenance/programs-manager.php

    When a BSOD (Blue Screen of Death) system failure occurs for most users there is insufficient time to note down in full what it says; the exact text is important to anyone trying to diagnose what is wrong. You can gain the time needed when the error next occurs by following the procedure described below.

    If you haven't done so already disable automatic restart on system failure. This should help by allowing time to write down the Stop Error code and related information properly. Select Start, right click on Computer select Properties, Advanced System Settings, Start-Up and Recovery, System Failure and uncheck the box before Automatically Restart. Do not re-enable automatic restart on system failure after getting this information as this setting is best left to not to allow Automatic Restart.

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  2. Anonymous
    2012-05-03T09:03:28+00:00

    What version of Kaspersky is in installed?

    What version of Commodo is installed?

    Two anti-virus / security programmes conflicting?

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  3. Anonymous
    2012-05-03T08:55:46+00:00

    Is windows update upto date with important updates? (Not recommended updates)

    win32k.sys appears to be an early version.

    Have the chipset drivers from your PC maker been updated?

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  4. Anonymous
    2012-05-03T07:36:38+00:00

    Hi,

    1. Were there any changes made on the computer prior to the issue?
    2. Do you get any error message? If yes, what is the complete and exact error message?

    I would suggest you to refer the article and check if it helps:

    Resolving stop (blue screen) errors in Windows 7

    http://windows.microsoft.com/en-us/windows7/Resolving-stop-blue-screen-errors-in-Windows-7

    Also, see:

    How to read the small memory dump files that Windows creates for debugging

    http://support.microsoft.com/kb/315263

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