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Lumia 710 not connecting to PC

Anonymous
2012-05-25T08:00:43+00:00

I have bought a Nokia Lumia 710. I am trying to connet to my PC which has Windows 7. When I connect through USB drive it  say RM-803 Nokia Lumia 710 failed. Kindly suggest what I should be doing?

Windows for home | Other | Music, photos, and video

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  1. Anonymous
    2012-05-26T14:06:07+00:00

    Hello ProdiptoRoy,

    Thanks for the contribution in the forum.

    Can you try the following articles to revolve your issue:

    http://support.microsoft.com/kb/2468307/en-us

    http://support.microsoft.com/kb/2410180/en-us

    You can contact the Live Chat support as well if this information doesn’t help you :

    http://gethelp.live.com/en-us/Pages/default.aspx

    Additionally on your Nokia Lumia

    Tap Diagnostics from your app list.

    Tap More Collapse this imageExpand this imageand then tap Settings.

    Make sure the setting for USB Mode is set to Zune. If it is set to another setting, tap Zune and then tap Ok to confirm the change. Otherwise, press the back button to close the app.

    Regards,

    Giulia P.

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