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Multiple Malware/Antivirus Scanners Causing Performance Loss?

Anonymous
2012-04-01T01:05:24+00:00

I have lately had generally lower performance from my PC, and i noticed this...

I have my Firewall correctly set up, but i have all of these installed:

1.Avast Antivirus (Some person who worked on my familys PC installed the free version, I Don't like it that much or depend on it)

Which has these features of "Real-Time Shields":

File System Shield, Mail Shield, Web Shield, P2P Shield, IM Shield, Network Shield, Script Shield, Behavior Shield.

(They Stay Active even if you uncheck to scan, only stop when i click "Disable for 1 Hour", which causes it to get alarmed and show exclamation messages of the shield not being on. I think that lowers my performance). Also, the only IM program i use is Skype,and my only P2P is uTorrent. I always exit uttorent or skype when it isnt needed

  1. Advanced Systemcare 5 (Full  Version): Auto Updates, Auto increases my performance (i like that), and can scan for malware, fix my registry/ect while the system is idle, and has tons of other helpful tools i can use when i want. I LOVE THIS PROGRAM, its more helpfull than Avast, but i dont know what to do about Avast.
  2. Smart Defrag (Component of Advanced Systemcare): Automatic Defragment of the Hard Drive "C:" when it shows that it is "Idle":

The checked settings reccomended are to:

A. Start Auto Defrag when the system idle exceeds 5 minutes

B.Pause Auto Defrag when resource usage exceeds 60%

  1. MalwareBytes Anti-Malware (Doesnt seem to activate at windows startup):

Scans Malware, i don't think it does automatically, but i am not sure

  1. AVG Free (Doesnt make any sense, i thought it was uninstalled... Still has stuff on pc or empty folders)

I want:

  1. Less performance issues on PC
  2. Any way to keep avast from overscanning or confirm it is that way-the "Shields" are always on, even when it isnt checked to scan the areas
  3. Keep Advanced Systemcare (Way more convenient and helpful)
Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2012-04-03T01:41:13+00:00
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  2. Anonymous
    2012-04-02T23:59:03+00:00

    At the very minimum, I recommend you do the following:

    1. Run AVG Remover, which may be downloaded from here:

    http://www.avg.com/us-en/utilities

    1. Download the installation file for either MSE (free) or the FREE version of Avira Antivirus:

    http://www.avira.com/en/avira-free-antivirus

    OR

    http://windows.microsoft.com/en-US/windows/products/security-essentials

    (Both of these programs have very good reputations AND they are very light in using resources. I believe Avira is the lighter of the two.)

    1. Download the Avast Uninstall Utility form here:

    http://www.avast.com/uninstall-utility

    1. Disconnect form the Internet.
    2. Uninstall Avast the usual way.
    3. For good measure, run the Avast Uninstall Utility you already downloaded.
    4. Here's the deal. You know my position on Advanced System Care. I think it is a waste of money and can have detrimental impact on a system. It is your choice to leave it if you wish. If it were ME, I would definitely uninstall it. Actually, why don't you do that? You can always reinstall it at a later time if you want to (again, it is not recommended!!!!!!).

    In the event that you don't uninstall it, you might need to DISABLE it so that when it is time to install Avira or MSE, it won't get in the way!

    1. Install Avira or MSE.
    2. Re-connect to the Internet and update the definitions of Avira or MSE.
    3. Report back.

    EDIT: I don't believe you ever indicated whether or not Windows Search 4.0 (KB940157) is installed. It is known wrecker of systems! If you have it, unsintall it!!!!! For more info:

    http://groups.google.com/group/microsoft.public.windowsxp.general/msg/32d78348290656a8

    http://groups.google.com/group/microsoft.public.windowsxp.general/msg/438726743d9c03a5

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  3. Anonymous
    2012-04-02T23:03:41+00:00

    I put some new info in six small numbered sections.

    and scroll down to "ANSWERS TO SOME QUESTIONS" for  responses to  your important questions. Lastly, after that is some statistics

    1. Avast New Info- I have spent the last two weeks working on improving avast... Changing settings, exluding paths, turning on "Silent/Gaming" Mode, and nothing seems to really help.

    My family cannot afford a new pc, They bought my Brother+Sister new high performance

    laptops for collage.

    1. Only PC- So this, Outdated XP is my only option haha. Found out how to check hard drive names

    and the one it has is a 2001 Discontinued... They put that one in around 9 or 10 months ago

    after our last needed maintenance.

    1. Unnecesary Services- I think they're may be a few unnecesary "Services" for my computer, I guess you can tell meif that affects performance.

    I found one yesterday for "Microsoft Office " Programs, such programs which were removedfrom the PC whenever they changed the Drive. Also saw one for a network thing, when there is no other comps on my network anymore, for about the past year or two. If you have any Links/Ideas for services, please post them  :P

    1. Unknown Application List -the PC was able export a list from my computer, it calls it "Application List".

    I Don't know about these:

    Otto??

    Data Fax SoftModem with SmartCP (our printer doesnt work  anyway, and we dont fax)

    Microsoft .NET Framework 1.1 Security Update (What is .NET Framework anyway? i dont use it im pretty sure)

    Microsoft SQL Server 2005 (I think that has something to do with Multi-Comp Networks? if so i dont need it, only one pc on network)

    OpenAL?

    Windows Media Player Firefox Plugin (I Uninstalled Firefox WTF lol)

    Nero 7 Essentials??

    1. A Program Won't Uninstall:

    a trial i downloaded once for "Vegas Movie Studio HD Platinum 11" seems like it

    will not uninstall..

    it shows a message, then the uninstall progress meter goes

    BACKWARDS! It basically does the opposite of what it is supposed to lol. Only have

    this program doing stuff like that.

    1. Java Question- I know I have old updates from Java,  and if i remember, they reccomend you uninstall all outdated plugins/versions of Java? i guess it might be a good idea.

    ANSWERS TO SOME QUESTIONS

    1. RAM on Task Manager "Commit Charge (K)":

    some numbers are changing before i can copy them, but at least i know the

    numbers in each part  RIGHT NOW

    Total:1037248

    Limit: 4032304

    Peak:  1386088

    I dont know if the amount of/ usage of the processes in Task Manager affect the numbers,

    but if they do and u want to know, just ask.

    1. Hard Drive At DMA or PIO:

    It shows 2 "Primary IDE Channels" the manufacturer is Standard IDE ATA/ATAPI controllers

    Primary Channel 1: Device 0 says DMA if available, and Current is "Ultra DMA Mode 5". Device 1 is Not Applicable.

    Primary Channel 2: Device 0 says DMA if available, and Current is "Ultra DMA Mode 2". Device 1 says DMA if available, and Current is "Ultra DMA Mode 2"

    FINAL STATISTICS aka IMPORTANT SYSTEM STATS SECTIONS

    Section 1- ANTI-VIRUS Stats

    Section 2- HARD DRIVE Stats

    Section 3- FILE ORGINIZATION STATS (Space of diff types ect)

    Section 4- MOST USED PROGRAMS

    Section 5- CONTROL PANEL/ PC USAGE INFO

    1. ANTI-VIRUS- 2 Programs with some lazy AVG Files

    Advanced System Care 5 Full-

    Features: 10+ features that don't bother me, as well as around 20 awesome "Toolbox" features for in depth help

    Updates: Manual or Automatically, fast and effective

    Annoyance Level: Minimal or None

    Logs: Not too many, and effective

    Installation: I looked up videos/discussions/ect on the software and downloaded it.

    Avast Free-

    Features: 2-3 features  that don't bother me

    Updates: Blocks itself from updating at the server, even after checking firewall..

    Annoyance Level: High- Shields aren't very affective, only 3 infected files detected in past year

    Logs: Auto-Saves a log every time i Save/Open/Read/ or Execute a File/Program/Script/ or Message

    Installation**: A local Computer guy** put it on without me knowing

    1. HARD DRIVE- C:

    Name: ST390013AS

    Used Space: 57,690,112,000 bytes/ 53.7 GB

    Free Space: 22,325,379,072 bytes/ 20.7 GB

    Capacity: 80,015,491,072 bytes/ 74.5 GB

    Drive Compressed: No

    Index Service Indexing Allowed: Unchecked

    1. FILE ORGINIZATION-  (Other Video Folders Exist Besides Main)

    MUSIC:

    My Music Folder: 1.19 GB

    Main Player : Zune

    VIDEOS:

    My Videos Folder: 3.36 GB

    Main Player: DivX Plus Player

    Other Folders: Estimated 8GB

    Pictures are only around 2mb lol

    1. TOP USED PROGRAMS:

    Google Chrome (Internet)

    Zune (often for music listening)

    Advanced SystemCare 5 Full (helps alot)

    Freemake Video Converter (Windows Movie Maker isnt working right)

    Avast (The PC tech guy had it setup to auto start with PC Startup, not my choice)

    1. CONTROL PANEL SETTINGS AND PC USAGE INFO (Usage Purposes+Settings):

    I Excluded Some Icons i didnt think necessary to include

    Add/Remove Programs:  40-50 Listed items (Not including updates)

    Automatic Updates:  "Download updates for me, but let me choose when to install them"

    Display:

    Desktop-Background is a Star Wars JPG

    Screen Saver-Windows XP

    Windows And Buttons- Windows Classic Style

    The Menu "Effects" by Font Size has all Checked besides "Use Large Icons"

    Flash Player:

    A small amount of sites ive chosen allowed to save information on this computer

    Asks when a site wants to use Camera/Mic and Peer Assisted Networking

    Checks for updates automatically

    Internet:

    Security- Correctly set up site Zones

    Privacy- default cookie setting  at "Accept All Cookies", Pop ups blocked besides carefully chosen exclusions

    Java:

    General- default Network Setting "Use Browser Setting". Temp files not compressed

    Update- Checks automatically, notify before installation

    Runtime Environments- " Platform 1.6, Product 1.6.0_31 Enabled

    Power Options:

    Power Scheme: Home/Office Desk (its never unplugged btw)

    Advanced- prompts password when return from standby, shuts down pc when pressing power button, Hibernation is not enabled

    Printers and Faxes: None to connect

    Scheduled Tasks: ASC and GoogleUpdate ran most recently

    Firewall: On

    Exceptions: Antivirus programs, Codecs, Players, Google Chrome, My purchased video games

    downloadable from steam, ect

    Ive checked that the settings are correct and the right kind.

    If you want ANY more details, ill probably be at the pc, so dont hesitate to post!

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  4. Anonymous
    2012-04-02T13:34:57+00:00

    Nice report! :-) Which program gave you this information?

    The good news is you have enough RAM. You also have enough free hard drive space.

    Now address the other issues I mentioned and let us know.

    By the way, when I ran Avast, I would turn off the mail scanning since it was unneeded and potentially a performance drag. For more discussion on configuring Avast and its "shields":

    http://www.winhelp.us/index.php/general-security/free-anti-virus-programs/avast-free-antivirus/configure-avast-free-antivirus.html

    http://www.wilderssecurity.com/showthread.php?t=216228

    Your issue MIGHT be due to Avast. There have been Avast users that have complained about performance issues.

    In the event you decide to uninstall Avast, the following links should help:

    http://www.avast.com/uninstall-utility (for the Avast Uninstall Utility)

    http://www.avira.com/en/avira-free-antivirus (for the FREE version of Avira)

    OR

    http://windows.microsoft.com/en-US/windows/products/security-essentials (also free)

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  5. Anonymous
    2012-04-02T04:35:28+00:00

    Here is my Specs:

    Overall
    General
    Operating System Microsoft Windows XP Professional
    Central Processor Intel(R) Pentium(R) 4 CPU 3.40GHz
    User Name Owner
    Graphics
    Video Adapter NVIDIA GeForce GTS 450
    Video Memory 1.00 GB
    Screen Resolution 1280 x 1024
    Storage
    Total Memory 2.00 GB
    Free Memory 1.38 GB
    Total Hard disk 74.52 GB
    Free Hard disk 20.83 GB
    I/O
    Mouse USB Human Interface Device
    Keyboard USB Human Interface Device

    Top

    Operating System
    Computer System
    Computer Name OWNER-E32CD1767
    User Name Owner
    Organization N/A
    Operating System
    OS Name Microsoft Windows XP Professional
    OS Version 5.1.2600
    Service Pack 3.0
    Product ID 76487-OEM-0082353-86110
    System Up Time 4/2/2012 12:14:44 AM
    Internet Explorer Version 6.0.2900.5512
    Microsoft DirectX Version 4.09.00.0904
    OpenGL Version 5.1.2600.5512 (xpsp.080413-0845)
    Registry
    Maximum Size 120 MB
    Current Size 8 MB
    Status OK

    Top

    Processor MainBoard
    Central Processor
    CPU Name Intel(R) Pentium(R) 4 CPU 3.40GHz
    Code Name Model 4, Stepping 1
    Manufactory GenuineIntel
    Current Clock Speed 3391 Mhz
    Max Clock Speed 3391 Mhz
    Voltage 1.7V
    External Clock 800 Mhz
    Serial Number BFEBFBFF00000F41
    CPU ID x86 Family 15 Model 4 Stepping 1
    Socket Designation Microprocessor
    N/A 16 KB
    N/A 1024 KB
    Motherboard
    Model 0C7195
    Manufactory Dell Inc.
    Serial Number ..CN698614CE0AC8.
    BIOS Name Phoenix ROM BIOS PLUS Version 1.10 A04
    BIOS Vendor Dell Inc.
    SMBIOS Version A04
    BIOS Date 2/9/2005
    BIOS Features
    PCI is supported Yes
    Plug and Play is supported Yes
    APM is supported Yes
    BIOS is Upgradable (Flash) Yes
    BIOS shadowing is allowed Yes
    Boot from CD is supported Yes
    Selectable Boot is supported Yes
    EDD (Enhanced Disk Drive) Specification is supported Yes
    Int 13h - Japanese Floppy for Toshiba 1.2mb (3.5, 360 RPM) is supported Yes
    Int 5h, Print Screen Service is supported Yes
    Int 9h, 8042 Keyboard services are supported Yes
    Int 14h, Serial Services are supported Yes
    Int 17h, printer services are supported Yes
    ACPI supported Yes
    USB Legacy is supported Yes
    LS-120 boot is supported Yes

    Top

    Memory Device
    Memory Resource
    Total Memory 2.00 GB
    Used Memory 636.10 MB
    Free Memory 1.38 GB
    Memory Usage 31%
    Physical Memory
    Memory Bank N/A
    Description Physical Memory 0
    Device Locator DIMM1
    Capacity 512.00 MB
    Speed 533 Mhz
    Manufactory NULL
    Data Width 64 bit
    Memory Type SDRAM
    Form Factor DIMM
    Physical Memory
    Memory Bank N/A
    Description Physical Memory 1
    Device Locator DIMM2
    Capacity 512.00 MB
    Speed 533 Mhz
    Manufactory NULL
    Data Width 64 bit
    Memory Type SDRAM
    Form Factor DIMM
    Physical Memory
    Memory Bank N/A
    Description Physical Memory 2
    Device Locator DIMM3
    Capacity 1.00 GB
    Speed 533 Mhz
    Manufactory NULL
    Data Width 64 bit
    Memory Type SDRAM
    Form Factor DIMM

    Top

    Drives
    Disk Drives
    Name ST380013AS
    Media Type Fixed hard disk media
    Capability 74.53 GB
    Interface Type IDE
    Partitions 1
    Total Cylinders 9729
    Total Heads 255
    Total Sectors 156296385
    Total Tracks 2480895
    Tracks Per Cylinder 255
    Bytes Per Sector 512
    Sectors Per Track 63
    S.M.A.R.T Support Yes
    Current Temperature 0C (32F)
    CD-ROM Drive
    Name LITE-ON DVDRW SHW-160P6S
    Drive D:
    Transfer Rate 2391.4590747331
    Status OK
    CD-ROM Drive
    Name TSSTcorp CD/DVDW TS-H652L
    Drive E:
    Transfer Rate 2849.31506849315
    Status OK
    CD-ROM Drive
    Name KFIHKPI QFWDQJ0XMB SCSI CdRom Device
    Drive Volume{24753655-e51f-11df-abb0-00173104fd49}
    Transfer Rate NULL
    Status OK
    CD-ROM Drive
    Name KFIHKPI QFWDQJ0XMB SCSI CdRom Device
    Drive K:
    Transfer Rate NULL
    Status OK
    CD-ROM Drive
    Name KFIHKPI QFWDQJ0XMB SCSI CdRom Device
    Drive L:
    Transfer Rate NULL
    Status OK
    CD-ROM Drive
    Name KFIHKPI QFWDQJ0XMB SCSI CdRom Device
    Drive J:
    Transfer Rate NULL
    Status OK
    IDE Controller
    Name Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
    Manufactory Intel
    Status OK
    IDE Controller
    Name Primary IDE Channel
    Manufactory (Standard IDE ATA/ATAPI controllers)
    Status OK
    IDE Controller
    Name Intel(R) 82801FB Ultra ATA Storage Controllers - 2651
    Manufactory Intel
    Status OK
    IDE Controller
    Name Primary IDE Channel
    Manufactory (Standard IDE ATA/ATAPI controllers)
    Status OK

    Top

    Display
    Video Adapter
    Name NVIDIA GeForce GTS 450
    Video Processor GeForce GTS 450
    Manufactory NVIDIA
    Video Architecture VGA
    DAC Type Integrated RAMDAC
    Memory Size 1.00 GB
    Memory Type Unknown
    Video Mode 1280 x 1024 x 65536 colors
    Current Refresh Rate 60 Hz
    Driver Version 6.14.12.9610
    Driver Date 2/29/2012 11:58:00 PM
    Monitor
    Name Plug and Play Monitor
    Screen Height 1024
    Screen Width 1280
    Status Error

    Top

    Network
    Local Area Connection 3
    Product Name Broadcom NetXtreme 57xx Gigabit Controller
    Service Name b57w2k
    Manufactory Broadcom
    MAC Address 00:11:43:B4:74:1E
    Wireless Network Connection
    Product Name Wireless LAN PCI 802.11 b/g adapter WN5301A
    Service Name WN5301
    Manufactory Liteon
    MAC Address 00:C0:A8:AE:6F:3D
    Other Device
    Sound Device
    Name NVIDIA High Definition Audio
    Manufactory NVIDIA
    Status Error
    Mouse
    Name USB Human Interface Device
    Manufactory (Standard system devices)
    Buttons 7
    Status OK
    Keyboard
    Name USB Human Interface Device
    Description Enhanced (101- or 102-key)
    Function Keys 12
    Status OK
    USB Controller
    Product Name Intel(R) 82801FB/FBM USB Universal Host Controller - 2658
    Manufactory Intel
    Protocol Supported Universal Serial Bus
    Status OK
    USB Controller
    Product Name Intel(R) 82801FB/FBM USB Universal Host Controller - 2659
    Manufactory Intel
    Protocol Supported Universal Serial Bus
    Status OK
    USB Controller
    Product Name Intel(R) 82801FB/FBM USB Universal Host Controller - 265A
    Manufactory Intel
    Protocol Supported Universal Serial Bus
    Status OK
    USB Controller
    Product Name Intel(R) 82801FB/FBM USB Universal Host Controller - 265B
    Manufactory Intel
    Protocol Supported Universal Serial Bus
    Status OK
    USB Controller
    Product Name Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C
    Manufactory Intel
    Protocol Supported Universal Serial Bus
    Status OK
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