This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I have a laptop which cannot be connected to the internet after I have recently installed the Windows XP OS as I need to re-format my harddisk.
Can someone advise me what can I do next ? I have check the device manager and found that there is no network adapter connected at all.
I have tried to re-install the Windows XP OS but the problems still persist.
Thanks a lot.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,
What is the make and model of your laptop?
I would suggest you to download and install the latest drivers for network adapters from the manufacturer’s website which is compatible with windows XP.
Also see:
Your Network Adapter Does Not Work and Windows XP Does Not Include a Compatible Driver for the Network Adapter
http://support.microsoft.com/kb/315275
Advanced network adapter troubleshooting for Windows workstations
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 44%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
Do you have a collection of these Acer laptops?
See my response to your earlier post: http://answers.microsoft.com/en-us/windows/forum/windows_xp-networking/help-need-for-internet-connection/25c03d5a-8d7c-4a2d-83f8-87c0e1c999cd
Learn how to use the Acer web site http://www.acer.com/worldwide/selection.html
Thank you for your reply. Please see my reply below pertaining to your questions:
1. My computer manufacturer is Acer and model number is Aspire 2920
Thank you for further advice.
Regards,
