Problem Event Name: BlueScreen

My laptop restarts after shwing bluescreen error........... i receive the following bluescreen message. Any suggested fixes?

Problem signature:

  Problem Event Name:    BlueScreen

  OS Version:    6.1.7601.2.1.0.256.1

  Locale ID:    1033

Additional information about the problem:

  BCCode:    a

  BCP1:    8D189880

  BCP2:    00000002

  BCP3:    00000001

  BCP4:    830498DC

  OS Version:    6_1_7601

  Service Pack:    1_0

  Product:    256_1

Files that help describe the problem:

  C:\Windows\Minidump\102311-34367-01.dmp

  C:\Users\compaq\AppData\Local\Temp\WER-107515-0.sysdata.xml

I have the EXACT same problem. Did you figure out a way to fix it yet?

Hello drolston,

Thank you for posting to the Microsoft Answers Forum.

The Blue Screen error you are see 1000007f is UNEXPECTED_KERNEL_MODE_TRAP_M. This means a trap occurred in kernel mode, and it's a trap of a kind that the kernel isn't allowed to have/catch (bound trap) or that is always instant death (double fault). The first number in the bug check parameters is the number of the trap (8 = double fault, etc).

Most of the time bug check code 7F is caused by hardware error. Usually it is because of faulty ram. Run memtest to stress test the ram. You could have corrupt or mismatched memory that is causing problems.

When Windows crashes with blue screen, it writes a system event 1001/1003 and a minidump to the folder \windows\minidump. Check system event 1001 and 1003 and see if it has the content of the blue screen.

To get to the event viewer:

Go to Start Button, right click on Computer, select Manage.

If you get the User Account Control Dialog box, click Continue.

On the Computer Management Console, in the left pane, double click on Event Viewer. This will bring up a Overview and Summary of the event logs. Check for the event id's 1001 and 1003. You can verify if you are getting the same parameters for

the Blue Screen.

There is another quick way to bring up the Event Viewer. (This may not work in Vista Home Basic or Vista Home Premium)

Go to Start Button.

In the Start Search box, type in "eventvwr.msc".

If you get the User Account Control Dialog box, click Continue.

This will bring up the Event Viewer Overview and Summary logs.

Please report back with the results of the memory test and if you need further assistance to help with troubleshooting.

Sincerely,

---

Marilyn

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

1001:

•     System
•     Provider

    [ Name]     Microsoft-Windows-Dhcp-Client

    [ Guid]     {15A7A4F8-0072-4EAB-ABAD-F98A4D666AED}

    EventID     1001

    Version     0

    Level     2

    Task     3

    Opcode     75

    Keywords     0x4000000000000000

•     TimeCreated

    [ SystemTime]     2011-03-29T16:32:06.663918400Z

    EventRecordID     63

    Correlation

•     Execution

    [ ProcessID]     912

    [ ThreadID]     668

    Channel     Microsoft-Windows-Dhcp-Client/Admin

    Computer     Veeranjaneyulu

•     Security

    [ UserID]     S-1-5-19

•     EventData

    HWLength     6

    HWAddress     B8AC6F56E822

    StatusCode     121

1001:

•     System
•     Provider

    [ Name]     Microsoft-Windows-Dhcp-Client

    [ Guid]     {15A7A4F8-0072-4EAB-ABAD-F98A4D666AED}

    EventID     1001

    Version     0

    Level     2

    Task     3

    Opcode     75

    Keywords     0x4000000000000000

•     TimeCreated

    [ SystemTime]     2011-03-21T12:02:36.464817000Z

    EventRecordID     34

    Correlation

•     Execution

    [ ProcessID]     836

    [ ThreadID]     4176

    Channel     Microsoft-Windows-Dhcp-Client/Admin

    Computer     Veeranjaneyulu

•     Security

    [ UserID]     S-1-5-19

•     EventData

    HWLength     6

    HWAddress     B8AC6F56E822

    StatusCode     121

1001:

•     System
•     Provider

    [ Name]     Microsoft-Windows-WER-SystemErrorReporting

    [ Guid]     {ABCE23E7-DE45-4366-8631-84FA6C525952}

    [ EventSourceName]     BugCheck

•     EventID     1001

    [ Qualifiers]     16384

    Version     0

    Level     2

    Task     0

    Opcode     0

    Keywords     0x80000000000000

•     TimeCreated

    [ SystemTime]     2011-04-02T10:43:48.000000000Z

    EventRecordID     7434

    Correlation

•     Execution

    [ ProcessID]     0

    [ ThreadID]     0

    Channel     System

    Computer     Veeranjaneyulu

    Security

•     EventData

    param1     0x000000d1 (0x000000000000001c, 0x0000000000000002, 0x0000000000000001, 0xfffff8800190787e)

    param2     C:\Windows\MEMORY.DMP

    param3     040211-25100-01

1001:

•     System
•     Provider

    [ Name]     Microsoft-Windows-WER-SystemErrorReporting

    [ Guid]     {ABCE23E7-DE45-4366-8631-84FA6C525952}

    [ EventSourceName]     BugCheck

•     EventID     1001

    [ Qualifiers]     16384

    Version     0

    Level     2

    Task     0

    Opcode     0

    Keywords     0x80000000000000

•     TimeCreated

    [ SystemTime]     2011-03-29T11:40:45.000000000Z

    EventRecordID     6409

    Correlation

•     Execution

    [ ProcessID]     0

    [ ThreadID]     0

    Channel     System

    Computer     Veeranjaneyulu

    Security

•     EventData

    param1     0x000000d1 (0x000000000000001c, 0x0000000000000002, 0x0000000000000001, 0xfffff8800191a87e)

    param2     C:\Windows\MEMORY.DMP

    param3     032911-17066-01

1001:

•     System
•     Provider

    [ Name]     Microsoft-Windows-LoadPerf

    [ Guid]     {122EE297-BB47-41AE-B265-1CA8D1886D40}

    EventID     1001

    Version     0

    Level     4

    Task     0

    Opcode     0

    Keywords     0x8000000000000000

•     TimeCreated

    [ SystemTime]     2011-04-02T10:48:28.822933900Z

    EventRecordID     1592

    Correlation

•     Execution

    [ ProcessID]     4744

    [ ThreadID]     4872

    Channel     Application

    Computer     Veeranjaneyulu

•     Security

    [ UserID]     S-1-5-18

•     UserData
•     EventXML

    param1     WmiApRpl

    param2     WmiApRpl

    binaryDataSize     12

    binaryData     EE1B0000EF1B000034070000

1001:

•     System
•     Provider

    [ Name]     Microsoft-Windows-LoadPerf

    [ Guid]     {122EE297-BB47-41AE-B265-1CA8D1886D40}

    EventID     1001

    Version     0

    Level     4

    Task     0

    Opcode     0

    Keywords     0x8000000000000000

•     TimeCreated

    [ SystemTime]     2011-04-01T23:01:34.633602700Z

    EventRecordID     1552

    Correlation

•     Execution

    [ ProcessID]     2756

    [ ThreadID]     2036

    Channel     Application

    Computer     Veeranjaneyulu

•     Security

    [ UserID]     S-1-5-18

•     UserData
•     EventXML

    param1     WmiApRpl

    param2     WmiApRpl

    binaryDataSize     12

    binaryData     EE1B0000EF1B000034070000

1001:

•     System
•     Provider

    [ Name]     Windows Error Reporting

•     EventID     1001

    [ Qualifiers]     0

    Level     4

    Task     0

    Keywords     0x80000000000000

•     TimeCreated

    [ SystemTime]     2011-04-02T10:46:22.000000000Z

    EventRecordID     1590

    Channel     Application

    Computer     Veeranjaneyulu

    Security

•     EventData

    X64_0xD1_tcpip!TcpBeginTcbSend+33e

    0

    BlueScreen

    Not available

    0

    C:\Windows\Minidump\040211-25100-01.dmp C:\Users\Venkat\AppData\Local\Temp\WER-45458-0.sysdata.xml C:\Users\Venkat\AppData\Local\Temp\WERA6B9.tmp.WERInternalMetadata.xml

    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_08aad152

    X64_0xD1_tcpip!TcpBeginTcbSend+33e

    0

    040211-25100-01

    0

1003:

•     System
•     Provider

    [ Name]     Microsoft-Windows-Search

    [ Guid]     {CA4E628D-8567-4896-AB6B-835B221F373F}

    [ EventSourceName]     Windows Search Service

•     EventID     1003

    [ Qualifiers]     16384

    Version     0

    Level     4

    Task     1

    Opcode     0

    Keywords     0x80000000000000

•     TimeCreated

    [ SystemTime]     2011-04-02T10:44:13.000000000Z

    EventRecordID     1584

    Correlation

•     Execution

    [ ProcessID]     0

    [ ThreadID]     0

    Channel     Application

    Computer     Veeranjaneyulu

    Security

•     EventData

    ExtraInfo    

1003:

•     System
•     Provider

    [ Name]     Microsoft-Windows-Security-SPP

    [ Guid]     {E23B33B0-C8C9-472C-A5F9-F2BDFEA0F156}

    [ EventSourceName]     Software Protection Platform Service

•     EventID     1003

    [ Qualifiers]     16384

    Version     0

    Level     4

    Task     0

    Opcode     0

    Keywords     0x80000000000000

•     TimeCreated

    [ SystemTime]     2011-04-02T10:46:05.000000000Z

    EventRecordID     1588

    Correlation

•     Execution

    [ ProcessID]     0

    [ ThreadID]     0

    Channel     Application

    Computer     Veeranjaneyulu

    Security

•     EventData

    55c92734-d682-4d71-983e-d6ec3f16059f

    1: 01f5fc37-a99e-45c5-b65e-d762f3518ead, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 2: 2e7d060d-4714-40f2-9896-1e4f15b612ad, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 3: 3b965dfc-31d9-4903-886f-873a0382776c, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 4: 586bc076-c93d-429a-afe5-a69fbc644e88, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 5: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 6: 5e35dc43-389b-47c5-b889-2088b06738cb, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 7: 6a7d5d8a-92af-4e6a-af4b-8fddaec800e5, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 8: 9ab82e0c-ffc9-4107-baa1-c65a8bd3ccc3, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 9: 9f83d90f-a151-4665-ae69-30b3f63ec659, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 10: a63275f4-530c-48a7-b0d3-4f00d688d151, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 11: b8a4bb91-69b1-460d-93f8-40e0670af04a, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 12: d2c04e90-c3dd-4260-b0f3-f845f5d27d64, 1, 1 [(0 [0x00000000, 1, 0], [(?)(?)( 1 0x00000000 0 0 msft:rm/algorithm/bios/4.0 0x00000000 0)(?)(?)(?)])(1 )(2 )] 13: e68b141f-4dfa-4387-b3b7-e65c4889216e, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 14: ee4e1629-bcdc-4b42-a68f-b92e135f78d7, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 15: 4a8149bb-7d61-49f4-8822-82c7bf88d64b, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 16: afd5f68f-b70f-4000-a21d-28dbc8be8b07, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

 Hello drolston,

i have this instances 3 times till now.

Event-1:

•     System

   

   

•     Provider

   

   

    [ Name]     Microsoft-Windows-Kernel-Power

   

   

    [ Guid]     {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

   

   

    EventID     41

   

   

    Version     2

   

   

    Level     1

   

   

    Task     63

   

   

    Opcode     0

   

   

    Keywords     0x8000000000000002

   

   

•     TimeCreated

   

   

    [ SystemTime]     2011-03-09T09:53:34.456014000Z

   

   

    EventRecordID     1150

   

   

    Correlation

   

   

•     Execution

   

   

    [ ProcessID]     4

   

   

    [ ThreadID]     8

   

   

    Channel     System

   

   

    Computer     Veeranjaneyulu

   

   

•     Security

   

   

    [ UserID]     S-1-5-18

•     EventData

   

    BugcheckCode     0

   

    BugcheckParameter1     0x0

   

    BugcheckParameter2     0x0

   

    BugcheckParameter3     0x0

   

    BugcheckParameter4     0x0

   

    SleepInProgress     true

   

    PowerButtonTimestamp     129440866749918021

Event-2:

•     System

   

   

•     Provider

   

   

    [ Name]     Microsoft-Windows-Kernel-Power

   

   

    [ Guid]     {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

   

   

    EventID     41

   

   

    Version     2

   

   

    Level     1

   

   

    Task     63

   

   

    Opcode     0

   

   

    Keywords     0x8000000000000002

   

   

•     TimeCreated

   

   

    [ SystemTime]     2011-03-29T11:40:32.521610600Z

   

   

    EventRecordID     6384

   

   

    Correlation

   

   

•     Execution

   

   

    [ ProcessID]     4

   

   

    [ ThreadID]     8

   

   

    Channel     System

   

   

    Computer     Veeranjaneyulu

   

   

•     Security

   

   

    [ UserID]     S-1-5-18

•     EventData

   

    BugcheckCode     209

   

    BugcheckParameter1     0x1c

   

    BugcheckParameter2     0x2

   

    BugcheckParameter3     0x1

   

    BugcheckParameter4     0xfffff8800191a87e

   

    SleepInProgress     false

   

    PowerButtonTimestamp     0

Event-3:

•     System

   

   

•     Provider

   

   

    [ Name]     Microsoft-Windows-Kernel-Power

   

   

    [ Guid]     {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

   

   

    EventID     41

   

   

    Version     2

   

   

    Level     1

   

   

    Task     63

   

   

    Opcode     0

   

   

    Keywords     0x8000000000000002

   

   

•     TimeCreated

   

   

    [ SystemTime]     2011-04-02T10:43:26.286011900Z

   

   

    EventRecordID     7375

   

   

    Correlation

   

   

•     Execution

   

   

    [ ProcessID]     4

   

   

    [ ThreadID]     8

   

   

    Channel     System

   

   

    Computer     Veeranjaneyulu

   

   

•     Security

   

   

    [ UserID]     S-1-5-18

•     EventData

   

    BugcheckCode     209

   

    BugcheckParameter1     0x1c

   

    BugcheckParameter2     0x2

   

    BugcheckParameter3     0x1

   

    BugcheckParameter4     0xfffff8800190787e

   

    SleepInProgress     false

   

    PowerButtonTimestamp     0

 

Thank you for posting to the Microsoft Answers Forum.

 

The Blue Screen error you are see 1000007f is UNEXPECTED_KERNEL_MODE_TRAP_M. This means a trap occurred in kernel mode, and it's a trap of a kind that the kernel isn't allowed to have/catch (bound trap) or that is always instant death (double fault). The first number in the bug check parameters is the number of the trap (8 = double fault, etc).

 

Most of the time bug check code 7F is caused by hardware error. Usually it is because of faulty ram. Run memtest to stress test the ram. You could have corrupt or mismatched memory that is causing problems.

 

When Windows crashes with blue screen, it writes a system event 1001/1003 and a minidump to the folder \windows\minidump. Check system event 1001 and 1003 and see if it has the content of the blue screen.

 

To get to the event viewer:

Go to Start Button, right click on Computer, select Manage.

If you get the User Account Control Dialog box, click Continue.

On the Computer Management Console, in the left pane, double click on Event Viewer. This will bring up a Overview and Summary of the event logs. Check for the event id's 1001 and 1003. You can verify if you are getting the same parameters for

the Blue Screen.

 

There is another quick way to bring up the Event Viewer. (This may not work in Vista Home Basic or Vista Home Premium)

Go to Start Button.

In the Start Search box, type in "eventvwr.msc".

If you get the User Account Control Dialog box, click Continue.

This will bring up the Event Viewer Overview and Summary logs.

 

Please report back with the results of the memory test and if you need further assistance to help with troubleshooting.

 

Sincerely,

---

Marilyn

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

My laptop restarts after shwing bluescreen error........... i receive the following bluescreen message. Any suggested fixes?

Problem signature:

  Problem Event Name:    BlueScreen

  OS Version:    6.1.7601.2.1.0.256.1

  Locale ID:    1033

Additional information about the problem:

  BCCode:    a

  BCP1:    8D189880

  BCP2:    00000002

  BCP3:    00000001

  BCP4:    830498DC

  OS Version:    6_1_7601

  Service Pack:    1_0

  Product:    256_1

Files that help describe the problem:

  C:\Windows\Minidump\102311-34367-01.dmp

  C:\Users\compaq\AppData\Local\Temp\WER-107515-0.sysdata.xml