Hi,
- What happens when you try to send mp3 files to computer?
- Do you receive any error message?
Follow these steps and check.
a. Connect the mp3 player to my computer via USB cord.
b. Once connected, either a pop-up will appear asking what you want to do.
c. Click on open files to view. If no pop-up, go to My Computer and you should see it listed as a removable media/ drive. d. Open and then drag and drop or copy and paste to where you want them on your computer.
Refer: Support –Frequently Asked Questionshttp://www.cobyusa.com/?p=faq
Coby Quick Setup Guide: