External webcam is not detected on the computer

Hi,

1.    Which is the make and model of the external webcam and the computer?

2.    Is the issue specific to a program that you are trying to video chat?

Try connecting the webcam to a different USB port.

Check if the webcam is getting detected in Device Manager.

To open Device Manager:

a. Click on start button.

b. Type devmgmt.msc in the start search box and press enter.

Follow these steps:

Method 1: Run the Fixit

Hardware devices are not working or are not detected in Windows “ : http://support.microsoft.com/mats/hardware_device_problems

Method 2:  I would suggest you to update the drivers for the webcam and check if it works.

Follow these steps mentioned below to update the drivers manually:

a. Open Device Manager by clicking the Start button, clicking Control Panel, clicking System and Security, and then, under System, clicking Device Manager. 

If you're prompted for an administrator password or confirmation, type the password or provide confirmation.‌

b. In the list of hardware categories, find your webcam, and then double-click the device name.

c. Click the Driver tab, click Update Driver, and then follow the instructions. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

Refer this link for help:

http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

Refer this article:

Seeing is believinghttp://windows.microsoft.com/en-US/windows7/Seeing-is-believing-Use-a-webcam-to-bring-your-instant-messaging-to-life

i think i found the problem the cord that plugs into the usb port is ripped a little i just noticed that maybe that is it wouldn't connect let me know if that's the case thank-you

In Device Manager, which category (Computer, Disk drives, Display adapters, etc.) might a webcam show up under?

Hi,

You can find the driver of your webcam in Device Manager under Imaging devices. If it doesn't show under Imaging devices, you can try to look for it under Other devices.

Let us know if you need further assistance with your concern.

Hii..Sir Even i have the same problem...

I have Bulzer iris 16 webcam...my Pc is not detecting it when i plug it into usb(I checked with all usb ports)..If u wud get doubt that my webcam is not working??For ur information i can turn off and turn on its light whenever i connecting,Is that means the webcam is working?....

I tried to install Other versions of Os and tried my cam,,it worked for 2 days and later same problem arised...plz kindly help me with this...Sorry for my poor english!!!