I too have been suffering from this exact problem. I have tried everything I could find on the net, including these instructions, but nothing will work to get windows.iso installed without the MSI error. help?
VMWare - Guest ISO fails to mount on Virtual Machine
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Anonymous
Win 7
vmware workstation 8
.iso files fail to install when updating vmware-tools with new versions
fails for all type of guests linux & xp
vwmare suggest this is an MSI installer failure
was hoping to find some error logs somewhere if anyone can advise where to look
none anywhere obvious from vmwares side...
its not urgent as I have worked around the problem with vmware
but learning more & for future updates, it would be good to solve the problem
very computer literate but new at solving win system problems
TiA
ColinDNZ
Original Title
win 7 msi installer fails when called updating software
Windows for home | Previous Windows versions | Windows update
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
8 answers
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Anonymous
2012-06-23T19:36:53+00:00 -
Anonymous
2012-05-01T08:11:29+00:00 Can confirm I reinstalled VMware Workstation, it failed during the install with the SAME MESSAGES 'the MSI "" failed...'
Tried to install vmware-tools into a vm also failed with same problem...
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Anonymous
2012-04-26T13:03:49+00:00 I suggest you uninstall and reinstall VMWare.
http://windows.microsoft.com/en-US/windows7/Uninstall-or-change-a-program
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Anonymous
2012-04-26T10:59:09+00:00 Tried above suggestions, all appear ok, no obvious problems...
Have NOT rebooted since doing the above tho...
Problem still occurs, when trying to update VM tools in guest os
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Anonymous
2012-04-24T01:38:57+00:00 Troubleshoot Windows Installer
2438651 How to troubleshoot problems that may occur when you install, uninstall, or upgrade a program on a Windows-based computer
http://support.microsoft.com/kb/2438651
Alternate:
Unregister Windows Installer, and then reregister Windows Installer. To do this, follow these steps:
- On the "Start" menu, click "Run:.
- In the "Open" box, type "msiexec /unreg", and then press ENTER.
- On the "Start" menu, click "Run".
- In the "Open" box, type "msiexec /regserver", and then press ENTER.
If the problem persist:
Click Start Orb, in the Start Search box type: Regedit.
Scroll to: HKEY_lOCAL_MACHINE/SYSTEM/CurrentControlSet/services/msiserver
Verify that the SYSTEM account has Full control. If it does not, add the SYSTEM account with Full control.
Modifying REGISTRY settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of REGISTRY settings can be solved. Modifications of these<br> settings are at your own risk. Other steps to take:
Click Start
Type: CMD, from the results, right click CMD
Click 'Run as Administrator'
At the Command Prompt, type: sfc/scannow
This will check for any integrity violations
Restart your system