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Microsoft LifeChat LX-3000 inline volume controls not working on Windows 7

Anonymous
2012-08-16T19:49:35+00:00

I just bought a Microsoft LifeChat LX-3000 headset, installed the LifeChat 1.4 software. The earphones and microphone are working normally, also the control buttons for making a call and muting, but the buttons for the volume control won't work. I checked the HID services and they are running, also reinstalled the software and drivers but those buttons won't work. 

I'm using Windows 7 Enterprise (64 Bits) on a Dell Studio 15 laptop.

Thanks in advance for your help.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2012-08-17T09:10:06+00:00

    Hi,

    1. Was it working before?
    2. Have you made any changes to the computer prior to the issue?

    Method 1:

    I would suggest you to connect the headphone to a different computer and check with the issue.

    If the issue still persists after connecting to a different computer. I would suggest you to contact the hardware support for further assistance:

    Microsoft Hardware

    http://www.microsoft.com/hardware/en-us/p/lifechat-lx-1000#support

    Method 2: Run the Hardware troubleshooter and see if it helps.

    Open the Hardware and Devices troubleshooter

    http://windows.microsoft.com/en-US/windows7/Open-the-Hardware-and-Devices-troubleshooter

    Also refer the links:

    Tips for fixing common sound problemshttp://windows.microsoft.com/en-us/windows7/tips-for-fixing-common-sound-problems

    Troubleshooting: Headsetshttp://www.microsoft.com/hardware/en-us/help/support/troubleshooting/headset/hardware-issues

    Hope this helps.

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  1. Anonymous
    2013-10-24T00:40:34+00:00

    I just bought a Microsoft LifeChat LX-3000 headset, installed the LifeChat 1.4 software. The earphones and microphone are working normally, also the control buttons for making a call and muting, but the buttons for the volume control won't work. I checked the HID services and they are running, also reinstalled the software and drivers but those buttons won't work. 

    I'm using Windows 7 Enterprise (64 Bits) on a Dell Studio 15 laptop.

    Thanks in advance for your help.

    I had the same problem, I just restarte the HID services and now the in-inline volume control buttons are working. It's worth it to give it a try!!!

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  2. Anonymous
    2012-09-02T11:42:54+00:00

    Hi,

    I am glad to know the issue has been resolved. Keep posting your Windows queries in Microsoft Answers forums.

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  3. Anonymous
    2012-08-30T17:33:00+00:00

    Thank you very much for your prompt answer. I've never tried the headset before because I just got it from the store. It was kinda wierd but I reinstalled the drivers again and now the buttons are working with no problems.

    Thank you again.

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