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The Windows 7 Gadgets "Currency converter" and "Slide show" disappeared and mulfunctioned

Anonymous
2012-06-26T06:46:34+00:00

Dear Sirs,

The OS of my notebook PC is Windows 7 Prof. I used to put gadgets "Currency" and "Slide Show" on my desktop. Recently, the "Currency" was stopped working as it cannot show currency exchange rate and kept loading.   The other "Slide Show" also behaved strangely.   Everytimes I restarted my PC, the gadget was disappeared from it's original position so as "Currency" gadgets.

Kindly advise if you could give me the link to download these two gadgets' installation files.  Or if you could advise what could be the root cause of this problem.

Many thanks

Ivan

Windows for home | Previous Windows versions | Accessibility

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  1. Anonymous
    2012-06-26T23:49:29+00:00

    Hi,

    1.Did you make any changes on the computer prior to the issue?

    1. Is the issue confined only with these gadgets?
    2. Do you receive any error message on the computer?

    Method 1:

    You may try restoring the gadget.

    To do so:

    a. Right click on the gadget.

    b. Go to Properties.

    c. At the bottom of the window you will find a tab to Restore Gadgets Installed with Windows, click on it.

    This will restore it back to the default setting. This should get your Gadget working.

    Method 2:

    The settings for the gadgets that might have gone corrupt.

    When this issue occurs, the configuration information in the Settings.ini file is overwritten. To delete the folder, follow these steps.

    a. Click Start. Click Computer.

    b. Open the Local Disk (C :) drive and then Users.

    c. Double click on your Username folder and then “AppData”.

    Note: “AppData” is a hidden folder and you need to unhide it. See: http://windows.microsoft.com/en-US/windows7/Show-hidden-files

    d. Then navigate to Local\Microsoft.

    e. Right click on Windows Sidebar and select delete. Restart the computer.

    Method 3:

    You may also try the steps from the knowledge base article provided and check.

    Windows 7 Gadgets may not work or display properly

    http://support.microsoft.com/kb/2515657

    You may also try to download the gadgets from the link provided:

    http://windows.microsoft.com/en-US/windows/downloads/personalize/gadgets

    Also refer the links for more help:

    Desktop gadgets: frequently asked questions

    http://windows.microsoft.com/en-US/windows7/Desktop-gadgets-frequently-asked-questions

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  1. Anonymous
    2012-07-18T17:52:14+00:00

    ​Hi,

    Good to know that the issue is resolved.

    Let us know if you face any issues with Windows in future.

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  2. Anonymous
    2012-07-18T16:07:23+00:00

    Hi, Thanks to your advice.  Problem solved.

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  3. Anonymous
    2012-07-13T18:50:45+00:00

    ​Hi,

    Method 1:

    You may try to download the gadgets from the link provided:

    http://windows.microsoft.com/en-US/windows/downloads/personalize/gadgets

    Method 2:

    I would also suggest you to disable and enable the gadgets from windows feature and check if that fixes the issue, for more information you may refer the link

    Turn Windows features on or off

    **http://windows.microsoft.com/en-US/windows7/Turn-Windows-features-on-or-off**

    Method 3:

    If the issue still persists then you may try these steps:

    Step1: Create a new user account.

    http://windows.microsoft.com/en-us/Windows7/Create-a-user-account

    Step2: If the issue does not persist in the new user account, try and fix the corrupted user account follow the link.

    Fix a Corrupted user profile

    http://windows.microsoft.com/en-US/Windows7/Fix-a-corrupted-user-profile

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  4. Anonymous
    2012-07-12T15:29:24+00:00

    Hello,

    1. I didn't make any changes prior to the issue.  The problem was progressive until both disappeared from the sidebar.
    2. Yes, it is only confined to "currency" and "slide show", other gadgets are okay i.e. calendar, clock, etc.
    3. Apart from when I restarted the "currency", the gadgets showed only "loading" message.  No other error message presented.
    4. When I follow your Method 1, no properties was showed and able to restore the gadgets

    Can you give me the link to download the two programs so that I can un-install and re-install the gadgets again?   Thank you for your support.

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