Share via

Windows Vista won't boot/stays on black screen

Anonymous
2012-08-12T17:25:05+00:00

Last year I had my computer overhauled by Best Buy. They cleaned out everything and restored all of the basics. I use Windows Vista. It has recently been inconsistent with booting, particularly stopping and holding on a black screen. My question is this: How do I get Windows Vista to boot up without holding on a black screen?

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

  1. Anonymous
    2012-08-13T08:26:55+00:00

    Hi George,

    Are you able to boot to the desktop intermittently?

    Let’s follow these methods & check if it helps:

    Method 1

    You may try to boot the computer in Last Known Good Configuration. It is a recovery option that you can use to start your computer by using the most recent settings that worked:

    Using Last Known Good Configuration

    Method 2

    You may boot into ‘Safe mode’ and check if you are able to boot to the desktop. It will start Windows Vista with a limited set of files and drivers. Startup programs do not run in safe mode, and only the basic drivers needed to start Windows are installed, follow the steps to boot the computer in safe mode:

    i. Restart the computer.

    ii. Start tapping F8 key.

    iii. You will get Advanced Boot Menu Option window.

    iv. Select the option Safe mode.

    Refer: Start your computer in safe mode

    Method 3

    If ‘Method 1’ doesn’t help, you may follow this link:

    When you start a Windows Vista-based computer, the system may stop responding (hang) at a black screen

    Note: In a clean installation, existing data is deleted. This data includes personal data and settings. After you install the operating system, you must also reinstall all programs.

    Refer: Windows Vista and Windows 7 Black Screen on Computer Unlock

    Hope the information helps.

    4 people found this answer helpful.
    0 comments

0 additional answers

Sort by: Most helpful
Most helpful Newest Oldest