Wireles Association to access point failed

Question

Wireles Association to access point failed

Anonymous

This is the error message I receive from Troubleshooting diagnostices when trying to wirelessly connect to an access point on our network (with a router acting as dchp controller) . The Packard Bell Windows 7 notebook correctly accesses the router's wireless connections.. It sees the Access point and attempts to connect, I type in the security key (correctly accepts) and it continues to connect. It then comes up with a troubleshooting note - listed below., failing to connect to the access point.

I have followed several online suggestions including the Regedit of the adapter register key vis: DhcpConnEnableBcastFlagToggle set =1 , as per windows suggestion without it having any effect.

I have changed the channel on the access point from Automatic (13) to 1 ( as per the router which works)

I am at a loss as to what else to try, especially since 2 phones and another wireless laptop all correctly connect to this access point. It is only the Packard Bell (Dot S2) notebook, and only to this particular Netgear Prosafe Dual Band Access Point (WAG102). Needless to say there is very good signal strength since the access point is only a few meters away.

Help please. Thank you

I have highlighed lower down the diagnostics:

Windows Network Diagnostics

Information for connection being diagnosed

Interface GUID: 7f18df7b-3891-41fb-b703-09889b56296f

Interface name: Atheros AR5B95 Wireless Network Adapter

Interface type: Native WiFi

Profile: Discovery connection

SSID: XwynAP2_bg

SSID length: 10

Connection mode: Infra

Security: Yes

Connect even if network is not broadcasting: No

Result of diagnosis: Problem found

Root cause:

Wireless association to "XwynAP2_bg" failed

A response was not received from the router or access point.

Detailed root cause:

Wireless association to this network failed. Windows did not receive any response from the wireless router or accesspoint.

Repair option:

Look for causes of low wireless signal quality

The signal is weak due to distance or interference.

Windows Help and Support can provide more information about this problem.

Wireless Adapter: Interface GUID: 7f18df7b-3891-41fb-b703-09889b56296f

Diagnostics Information (Wireless Connectivity)
	Details about wireless connectivity diagnosis:<br><br><br><br> <br><br><br>Information for connection being diagnosed<br><br><br> Interface GUID: 7f18df7b-3891-41fb-b703-09889b56296f<br><br><br> Interface name: Atheros AR5B95 Wireless Network Adapter<br><br><br> Interface type: Native WiFi<br><br><br> <br><br><br>Connection incident diagnosed<br><br><br> Auto Configuration ID: 1<br><br><br> <br><br><br> <br><br><br>List of visible access point(s): 3 item(s) total, 3 item(s) displayed<br><br><br> <br>BSSID BSS Type PHY <br>Signal(dB) Chnl/freq SSID<br><br><br>-------------------------------------------------------------------------<br><br><br>30-46-9A-2E-E8-8D <br>Infra g -85 <br>1 XwynR1_g<br><br><br>62-46-9A-2E-E8-8C <br>Infra g -86 <br>1 XwynR1_bg_Guest<br><br><br>E0-46-9A-B7-CF-41 <br>Infra g -59 <br>13 XwynAP2_bg<br><br><br> <br><br><br>Connection History<br><br><br> <br><br><br> Information for Auto Configuration ID 1<br><br><br> <br><br><br> <br>List of visible networks: 3 item(s) total, 3 item(s) displayed<br><br><br> <br>BSS Type PHY Security Signal(RSSI) <br>Compatible SSID<br><br><br> <br>------------------------------------------------------------------------------<br><br><br> <br>Infra g Yes <br>30 Yes XwynR1_g<br><br><br> <br>Infra g Yes <br>28 Yes XwynR1_bg_Guest<br><br><br> <br>Infra g Yes <br>82 Yes XwynAP2_bg<br><br><br> <br><br><br> <br>List of preferred networks: 3 item(s)<br><br><br> <br>Profile: XwynR1_bg_Guest<br><br><br> <br>SSID: XwynR1_bg_Guest<br><br><br> <br>SSID length: 15<br><br><br> <br>Connection mode: Infra<br><br><br> <br>Security: Yes<br><br><br> <br>Set by group policy: No<br><br><br> <br>Connect even if network is not broadcasting: No<br><br><br> <br>Connectable: Yes<br><br><br> <br>Profile: XwynAP2_bg<br><br><br> <br>SSID: XwynAP2_g<br><br><br> <br>SSID length: 9<br><br><br> <br>Connection mode: Infra<br><br><br> <br>Security: Yes<br><br><br> <br>Set by group policy: No<br><br><br> <br>Connect even if network is not broadcasting: No<br><br><br> <br>Connectable: No<br><br><br> <br>Reason: 0x00028002<br><br><br> <br>Profile: XwynR1_g<br><br><br> <br>SSID: XwynR1_g<br><br><br> <br>SSID length: 8<br><br><br> <br>Connection mode: Infra<br><br><br> <br>Security: Yes<br><br><br> <br>Set by group policy: No<br><br><br> <br>Connect even if network is not broadcasting: No<br><br><br> <br>Connectable: Yes	<br>	---

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Answer 1

Hi,

I would suggest you to follow the steps and check if it helps.

Method 1: This may happen due to the Anti-virus or firewall, I would suggest you to disable firewall and antivirus and then check if it helps.

Disable antivirus software

**Note:**Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you are connected to the Internet or a network during the time your antivirus software is disabled, your computer is vulnerable to attacks.

Turn Windows Firewall on or off

Note: Make sure to turn on Firewall after your troubleshooting as turning off Windows Firewall might make your computer (and your network, if you have one) more vulnerable to damage from worms or hackers.

Method 2: You may also follow the steps from the link and check if it helps.

Wired and wireless network connection problems in Windows

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Wireles Association to access point failed

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