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I've recieved the following error on my PC: "A problem has been detected and windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: nv4_disp . If this is the first time you've seen this STOP error screen, restart your computer. If the screen appears again follow these steps." Etc... I looked up what the error means and all the response were from a few years back. (NVidia Driver) It tells me to restart my PC in safemode w/ networking and basically to uninstalll the driver and then to download the latest version of the software from the website and then to reinstall the Nvidia driver . Can someone please help me and tell me if this sounds like the correct solution to this new problem that I am having with my PC?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
If I may add a little here, nv4_disp.dll is known to cause the infamous bsod. It is a part of the Nvidia Graphics driver package. There are many causes for files becoming corrupt which can lead to the bsod. You can most likely resolve the issue by following the directions you post.
We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
If you are overclocking STOP
You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
Please follow these instructions to collect data from the crashes and upload them here, to your Skydrive or a file sharing service like Rapidshare.
http://sysnative.com/0x8/BSOD\_Windows7\_Vista\_v2.64\_jcgriff2\_.exe
To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.
The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the contents of that folder
Please upload them to skydrive or a file sharing service and put a link to them in your next post.
Please also go to start>search/run>cmd>msinfo32 and include it in the upload
To ensure minidumps are enabled:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
http://www.sysnative.com/forums/showthread.php/325-BSODs-but-no-Dump-Files
