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PDF files are open with blank screen.

Anonymous
2012-08-23T16:07:38+00:00

I have Windows 7.  I hope it is something simple to fix. .I recently downloaded all available upgrades for Windows, including Service Pack 1 & IE9 in July.I upgraded my Adobe Reader, nothing, I took off popup blocker & firewall, nothing, I checked witrh Kapersky, nothing. I installed Foxlite PDF reader, nothing. I need to access PDFs for work and school..I feel it has something from the Windows upgrades I downloaded but have run out of ideas as I am not as technology savy as I used to be. please help. I also noticed after I downloaded the upgrades from Microsoft that I now have something called Windows Defender. I can not find a way to unistalled,

 turn it off, etc... thinkiing this may be the root of my problem.     Thanks, Dan

Original Title: I was able to open PDF files, now I can not.

Windows for home | Previous Windows versions | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2012-08-24T01:34:23+00:00

    Actually, I do not receive any erorr messages at all. I would click on a link that

    should bring up a PDF and only a blank screen appears.

    3 people found this answer helpful.
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  2. Anonymous
    2012-08-23T17:46:58+00:00

    No, that's a terrible idea. Just get us some info and we'll go from there.

    2 people found this answer helpful.
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  3. Anonymous
    2012-08-24T01:35:05+00:00

    Thanks for the tip, but I already tried that as well.

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  4. Anonymous
    2012-08-23T17:20:01+00:00

    Hello,

    I would recommend you to restore your computer to previoud date.

    Go to start menu -> type system restore -> system restore window will apear -> check on show all restore point below the window and check the date when you think it was working fine.

    Thanks,

    Nitin Aswani

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  5. Anonymous
    2012-08-23T16:16:20+00:00

    Hey there Dan,

    Is there an error that appears when attempting to open PDFs? Or does double-clicking them simply result in that Open With dialog? Just need a bit more info and should have you back on your feet.

    Meanwhile you can find more information about Windows Defender at http://windows.microsoft.com/en-us/windows7/Using-Windows-Defender (this wouldn't be the cause of your PDF woes).

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