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Conflicting USB devices

Anonymous
2012-08-23T01:22:16+00:00

I have a Microsoft LifeChat LX-3000 (USB) headset that I use my as my main device of sound. I recently got a Xbox360 wireless receiver that also uses a USB plug-in. After installing the drivers for the receiver I re-booted and the sound started to come out very distorted and static-like. The receiver essentially works with the controller but I am certain that this device is conflicting with the headset. Case in point when I re-booted a second time, I had to do a manual reboot since it could not automatically reboot. Again, I am certain this is a case of conflicting devices because when I unplug the receiver the sound comes back all normal. Any ideas or clues to fix this issue?

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2012-08-23T15:14:57+00:00

    Hi,

    Method 1:

    I would suggest you to refer to the link and try to run the troubleshooter:

    Tips for solving problems with USB devices

    http://windows.microsoft.com/en-US/windows-vista/Tips-for-solving-problems-with-USB-devices

    Method 2:

    Refer to the section “Sound from my Speakers is crackled or distorted” in the link and check if it helps:

    Tips for fixing common sound problems

    http://windows.microsoft.com/en-US/windows7/Tips-for-fixing-common-sound-problems

    Method 3:

    Try to uninstall and re-install the sound drivers and check if it helps:

    Update a driver for hardware that isn't working properly

    http://windows.microsoft.com/en-us/windows-vista/Update-a-driver-for-hardware-that-isnt-working-properly

    Refer to the link for more information:

    Finding drivers

    http://windows.microsoft.com/en-US/windows-vista/Finding-drivers-What-to-do-when-your-hardware-wont-work-with-Windows-Vista

    Method 4:

    I would suggest you to disable and re-enable the USB controllers:

    a.     Click Start, and then click Run.

    b.    Type devmgmt.msc, and then click OK. Device Manager opens.

    c.     Expand Universal Serial Bus controllers.

    Note: You might have to scroll down the list to find this item.

    d.    Right click the first USB controller under Universal Serial Bus controllers, and then click Uninstall to remove it.

    e.    Repeat step 4 for each USB controller that is listed under Universal Serial Bus controllers.

    Note: Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.

    Let us know if it helps.

    2 people found this answer helpful.
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  2. Anonymous
    2012-09-01T22:55:34+00:00

    I plugged the receiver onto a laptop that had a Vista OS and It worked flawlessly, as soon as it was plugged in the drivers installed and I could play a few small games with it. So I tried your method but still nothing happened, I could not sync my controller with the receiver when I plugged it onto my desktop. I do not know if this might help but I have a wireless Logitech keyboard and mouse, could that be interfering with connectivity? I plugged the receiver in a chassis USB port and all my sound disappeared.

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  3. Anonymous
    2012-08-31T13:16:33+00:00

    Hi,

    I would suggest you to check if the Receiver works properly on other computer running on Windows Vista Operating system.

    Check for the Device Status in the Device Manager.

    Try the steps provide to resolve the issue.

    Delete the INFCACHE.1 file and it will force Windows to rebuild the INFCACHE.1 file the next time Windows searches for drivers. To delete this file, you have to set the security permissions of it to allow Full Control for the User Group Administrators or full control for your user account. Please follow the directions below:

    1. Open a Windows Explorer window by right clicking on Start and then clicking on Explore.
    2. In the address bar, type C:\windows\inf and press Enter.
    3. Find and then right click on the file named INFCACHE.1.

    4.Select Properties.

    1. Click on the Security tab.
    2. Click on Edit to edit the permissions of the file.
    3. Click on Add to add User Groups.
    4. Type Administrators in the User Groups field and click on OK.
    5. Set Administrators to Full Control and click on OK.
    6. Move or delete the file INFCACHE.1.
    7. Reinstall a device to force Windows to rebuild the INFCACHE.1 file (DO NOT reinstall the same external hard drive that you were having issues detecting before. Please connect another USB device other than the one that Vista had an issue detecting).
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  4. Anonymous
    2012-08-25T01:15:50+00:00

    Hi,

     

    Method 1:

    I would suggest you to refer to the link and try to run the troubleshooter:

    Tips for solving problems with USB devices

    http://windows.microsoft.com/en-US/windows-vista/Tips-for-solving-problems-with-USB-devices

     

    Method 2:

    Refer to the section “Sound from my Speakers is crackled or distorted” in the link and check if it helps:

    Tips for fixing common sound problems

    http://windows.microsoft.com/en-US/windows7/Tips-for-fixing-common-sound-problems

     

    Method 3:

    Try to uninstall and re-install the sound drivers and check if it helps:

    Update a driver for hardware that isn't working properly

    http://windows.microsoft.com/en-us/windows-vista/Update-a-driver-for-hardware-that-isnt-working-properly

     

    Refer to the link for more information:

    Finding drivers

    http://windows.microsoft.com/en-US/windows-vista/Finding-drivers-What-to-do-when-your-hardware-wont-work-with-Windows-Vista

     

    Method 4:

    I would suggest you to disable and re-enable the USB controllers:

    a.     Click Start, and then click Run.

    b.    Type devmgmt.msc, and then click OK. Device Manager opens.

    c.     Expand Universal Serial Bus controllers.

    Note: You might have to scroll down the list to find this item.

    d.    Right click the first USB controller under Universal Serial Bus controllers, and then click Uninstall to remove it.

    e.    Repeat step 4 for each USB controller that is listed under Universal Serial Bus controllers.

    Note: Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.

     

    Let us know if it helps.

     

    Like I said, it is not ym sound but if I plug the receiver in an chassis usb port, it works, but if I plug it in the back into the a motherboard usb port, it does not work while every other device works regardless which USB port I plug it in.

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  5. Anonymous
    2012-08-24T02:30:34+00:00

    So I have tried everything you said to do, still nothing. However, I have found out something. My sound and headset are fine if I plug it in any usb port on my PC, however, the wireless receiver only works if I plug it into the case usb port. Because I tried to plug it into the back usb ports connected to the motherboard but I could not link my controller with the receiver. I tested those ports out and they work fine as anything else that was plugged in worked perfectly. With the exception of the receiver, it only works if plugged into a chassis usb port and it will disrupt/distort my sound coming from the headset. Any other options?

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