any one else have an issue with iolo system mechanic killing windows installer?

My computer was recently infected by a serious trojan horse despite supposed protection by IOLO system mechanic pro updated daily. Removal of the virus was difficult and in the end required several hours professional work. Fortunately so far as I know at present all recipients of the spam email sent by the hacker from my computer recognised the threat - not so IOLO! Customer service has not responded although issue has been recorded and incident number allocated. I recommend that if you have IOLO installed you replace it immediately.

I started seeing my computer hanging up completely recently. After a call to IOLO support, in India, of course, I allowed them to take control of my computer [ big mistake ], the guy tells me that I have many problems on my computer and that for US$ 199.00 he will take care of them. A couple of expletives later , I told him where to go.

I since then, totally uninstalled System Mechanic, and the computer has NOT hung up not even once. The product worked well for a long time, but I believe they have bugs in their program.

I for one will NOT re install it.

http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_programs/why-will-windows-installer-not-correctly-download/d60875fa-4e41-41c1-8c89-7d2d1c2ce5e2 This link fixed my iolo system mechanic problem. I did uninstall it (iolo system mechnic) first before the registry was repaired.  Kudos to 'XP Rocks' for finding a solution to this problem.

system mechanic is haveing problems most of what i can tell is from windows service  pack 2 some how its wipeing out windows installer you can talk to them till your blue in the face and tell them they need to fix it but they wont i even talked to microsoft and they just say you need to talk to iolo soooooo in the mean time if you have it and are running it on windows vista any version there is no fix but to reinstall windows! I ran it on windows 7  is run's fine but with vista it just dont like something in windows service pack 2 . SO I FEEL YOUR PAIN TRYING TO FIX THIS PROBLEM THE ONLY WAY IT WILL BE FIXED IS WHEN WWW.IOLOL.COM FIXES THE <removed> THING IM SICK OF CALLING THEM THEN THEY SAY ILL SEND YOU AN EMAIL TO RESOLVE THIS PROBLEM I HAVENT SEEN AN EMAIL YET AND ITS BEEN 2 WEEKS SO ALL WE CAN DO IS DONT <removed> USE THERE PROGRAMS UNTILL THEY FIX THE PROBLEM ALL THEY HAVE BEEN DOING IS GIVEING ME THE RUN AROUND SO SIT TIGHT WATCH THE MONTHS YOU PAID FOR THERE PRODUCT PASS AWAY AND BY THE TIME THEY FIX IT YOU WILL HAVE RAN OUT OF MONTHS AND HAVE TO BUY A NEW SUBSCRIPTION !!

       <removed>