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Shockwave Flash crash

Anonymous
2012-07-09T13:49:44+00:00

How can I prevent Shock Wave Flash crash?? It happens a few time a day at the moment.

Windows for home | Previous Windows versions | Apps

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  1. Anonymous
    2012-07-13T08:24:31+00:00

    Hi Renee,

    I would like to know the name of web browser with which you experience Shockwave Flash crashes. I would cover solutions for Internet Explorer and Google Chrome, the widely used web browsers.

    If you are Internet Explorer user then go to Tools menu, select "Manage Add-Ons" option. Disable Shockwave Flash Player and restart it. Now click Start | Control Panel | Programs | Uninstall a Program. Select this program from the list that appears, click "Uninstall" button. Download a new standalone version from Adobe website here: http://get.adobe.com/shockwave/ . Click "Agree and Install Now" button and go through the on screen instructions. This solution is given to you assuming that your Shockwave Flash Player files are corrupted.

    If you are Google Chrome user then your steps are quite different. Google Chrome comes with an integrated version of Shockwave Flash which if misconfigured with any standalone versions installed on your system can result in crashes. In such case, you have to disable the integrated version and let your standalone versions work alone. Go to Chrome, type "about:plugins" (without quotes) in the Address/ Location Bar and press ENTER key of your keyboard. Do you see the Flash Plug-In? If so, click its "+ Details" icon to expand, disable integrated version which File Path refers to ..\Application Data\Google\Chrome\Application directory. Let the another standalone version enabled. Once you finish, be sure to update your standalone version of Shockwave Flash Player from the official website of Adobe.

    For more information and details, please visit here:

    http://naumanlodhi.blogspot.in/2012/03/shockwave-flash-plug-in-crash-and.html

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  3. Anonymous
    2012-07-10T03:19:58+00:00

    Hi,

    1.     Have you made any changes to your computer prior to this issue?

    2.     Which web browser is running on your computer?

    3.     Does this issue occur while accessing a particular webpage?

    4.     Do you receive any error message?

    5.     Are you referring to Adobe Shockwave Player, when you say “Shockwave Flash?”

    You may follow the suggestions and check.

    Method 1

    Check if the issue exists in a clean boot state.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.microsoft.com/kb/929135

    Note : After troubleshooting follow Step 7: Reset the computer to start as usual

    Method 2

    Step 1: Uninstall Shockwave Player.

    Uninstall or change a program

    http://windows.microsoft.com/en-us/windows-vista/Uninstall-or-change-a-program

    Step 2: Re-install the latest Shockwave Player.

    Adobe Shockwave Player 11.6.5.635

    http://get.adobe.com/shockwave/

    You may also contact Adobe Shockwave Player support for better assistance on this issue.

    Shockwave Player Help

    http://helpx.adobe.com/shockwave.html

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