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how to open pictures jpg.rem

Anonymous
2012-07-12T20:19:56+00:00

Somehow many of my folders in My Pictures contain items with jpg.rem extensions and I cannot open them.  I don't know how this happened but how can I undo it?

Windows 7

Also Using Windows Live photo gallery and Microsoft Office 10 

Thanks.

Elaine Nollet

Windows for home | Other | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2012-07-12T23:20:49+00:00

    Yes, I already did a search and see that it has something to do with blackberry encryption, but I don't have a Bberry.  I'm mystified!

    Thanks for trying.  Can you try again?

    :)

    Sorry, my husband just informed me that he downloaded pictures from HIS Bberry!

    3 people found this answer helpful.
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  2. Anonymous
    2012-07-12T20:45:19+00:00

    2 people found this answer helpful.
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  3. Anonymous
    2012-07-12T23:59:59+00:00

    It sounds very suspicious,

    What security suite do you have installed,

    Have you downloaded any new software,

    What photo editor/ viewer do you use,

    A few very good and free scanners are here you can try,

    FYI, free scanners need to be manually updated before running full scans,

    And only use one at a time and try not to use your computer during the scans,

    http://www.malwarebytes.org/products/malwarebytes\_free

    http://www.superantispyware.com/?tag=SUPERANTISPYWARE

    http://www.microsoft.com/security/scanner/en-us/default.aspx

    The last one usually takes four hours to complete.

    Lets run these and I have one more thing to try after.

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