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Problems with Epson printer/software and device drivers

Anonymous
2012-08-16T19:20:03+00:00

Why does Epson use my print cartridges and my software to their means and then solicit me to buy their product through my internet connection and then disable my device drivers at their whim when I don't buy any products from them?

Why is this?

<Moderator edited title to describe problem>

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2012-08-16T19:59:00+00:00

    Hi Larry,

    We cannot account for what you claim Epson is doing.  This sound more like an installation or terms of use or possibly a driver problem that needs updating problem rather than an infection (or maliciousness beyond what I'd expect from such a large professional company which, if true, would be on the front pages of every major newspaper in the world).

    Please contact their customer service or technical support departments for assistance starting here: http://www.epson.com/cgi-bin/Store/support/SupportIndex.jsp.

    Good luck!

    Kosh

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  2. Anonymous
    2012-08-17T04:57:33+00:00

    Probably because you have your Epson printer connected to your PC and it is trying to install the drivers.

    If you do not want the Epson printer, unplug it from your PC and remove all Epson programs and delete the printer.

    As Kosh said,

    Please contact their customer service or technical support departments for assistance starting here: http://www.epson.com/cgi-bin/Store/support/SupportIndex.jsp.

     

     

    No, no, no, I have printed several documents until the ink depleted and went through the printer setup just fine and then there was a popup advertisement to buy ink jet cartridges and then when I selected "No" the whole thing went berserk.

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  3. Anonymous
    2012-08-17T03:51:08+00:00

    Probably because you have your Epson printer connected to your PC and it is trying to install the drivers.

    If you do not want the Epson printer, unplug it from your PC and remove all Epson programs and delete the printer.

    As Kosh said,

    Please contact their customer service or technical support departments for assistance starting here: http://www.epson.com/cgi-bin/Store/support/SupportIndex.jsp.

    Was this answer helpful?

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  4. Anonymous
    2012-08-17T03:44:51+00:00

    Hi Larry,

     

    We cannot account for what you claim Epson is doing.  This sound more like an installation or terms of use or possibly a driver problem that needs updating problem rather than an infection (or maliciousness beyond what I'd expect from such a large professional company which, if true, would be on the front pages of every major newspaper in the world).

     

    Please contact their customer service or technical support departments for assistance starting here: http://www.epson.com/cgi-bin/Store/support/SupportIndex.jsp.

     

    Good luck!

     

    Kosh

    Why is it that when I go into "uninstall a program" and click on the Epson driver and restart Windows, something called "Epson ESC/P-R" gets loaded in it's place without asking me first? As far as I know, all executables notify you when they about to install first!

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