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imation superdisk120 driver installation (LONG)

Anonymous
2012-07-07T00:55:09+00:00

Running XP, service pack 2 and not connected to the internet. The Imation SuperDisk is parallel port model not a USB device.  It plugs into the printer port connector. 

Wanting to recover an  old file off an Imation Superdisk 120 I tried to hook up the drive to the old computer where it was once installed.  Drive did not work so I uninstalled and installed again from the original Imation diskette.

The installation appeared to work and the on-screen message said that it was successfully installed.  But when I try to use it the PC hangs.  The device does not show up properly on Window Explorer - it says "3 1/2 Floppy (B:)"  If I do a forced power-down, Windows XP comes up with dire messages about disk addressing not being consistent,  files not where they're supposed to be, etc.  But if I boot up in safe mode and uninstall the Superdisk, Windows XP is happy once again and does not seem to be suffering any lingering problems. 

I tried to find a more appropriate (XP) or newer driver using my everyday PC, but this product has been obsolete for a long time.

There is a ReadMe.TXT file that implies potential problems with device addresses and IRQ's but I am not knowledgeable enough to make heads or tales of what it's saying.  Partly because it's written for older versions of Windows  like 95 or NT.

I suspect that there is indeed an addressing conflict but have no idea how to go about fixing it.  Here's what the ReadMe.TXT file says:

*****************************************************************************************

        General overview of the Parallel Port

        -------------------------------------

Parallel ports have traditionally been perceived as "printer ports".

As portable and external peripherals are becoming quite popular, new

parallel port standards such as Enhanced Parallel Port (EPP) and

Extended Capabilities Port (ECP) are breaking  performance barriers

and allowing full bus speed operation.

IBM Compatible machines support 3 parallel ports.

Each parallel port has a unique IO address.  The three commonly used

IO address are 0x3BCh, 0x378h, 0x278h with two available interrupts

(IRQ 7 and IRQ 5). Non IBM systems like NEC 98XX have ports such as 0x140h,

and IRQ 14. These addresses are also called by the "logical device names"

of LPT1, LPT2, and LPT3.

Normally the first port is configured to 0x3BCh/IRQ7, the second to 0x378h/

IRQ7, and the third to 0x278h/IRQ5. However ports can be assigned to any of

these three addresses. It is possible to configure a parallel port to share

IRQ, as most of the software does not use IRQ while using the port. However

interrupt driver software like external harddisk, cdroms, etc, may require

IRQ for enhanced operation. Most of the systems in the market have their

first parallel port (LPT1) assigned 378h, IRQ 7 by default when shipped.

The base address and IRQ can be identified by looking:

a. In the CMOS settings.

b. With the help of MSD (Microsoft Diagnostics) in DOS, Device Manager under

   System in WIN95, WINNT Diagnostics in NT

In some system, the CMOS does not specify the Base Address nor the IRQ, but

specifies Parallel 1 for 3BC/IRQ7, Parallel 2 for 378/IRQ 7 and Parallel 3

for 278 /IRQ 5.

In some systems options LPT1/378 assigns LPT to IRQ 7 and LPT2/278 assigns

the LPT to IRQ 5.

        Troubleshooting Tips

              -----------------------

General:

  1. Parallel Port recognition issues

   The system has an EPP parallel port, but the does not initialize in EPP.

Solution:

  The Shuttle driver will initialize in EPP only for parallel port bases set

  to 378h and 278h. If the parallel port to which the Shuttle Device is

  connected is configured for 3BCh, the driver will not initialize in EPP.

  1. The Driver fails to load or identify the adapter. The driver reports

        "Error Initializing Adapter, Driver failed to load".

Solution:

     a. Disconnect the Device and bring up the system.

     b. Add the option "/DE" to the driver.

     d. Save and re-boot the system after connecting the Shuttle Device.

     If this does not work:

     Repeat steps a and b.

     c. Type "/DI /R2 /W2"

     d. Save and re-boot the system after connecting the Shuttle Device.

     If this does not work:

     Repeat steps a and b.

     c. Type "/NI / DE /R2 /W2"

     d. Save and re-boot the system after connecting the Shuttle Device.

Configuration clashes often lead to problems that crash the system or prevent

the Shuttle driver from loading successfully. Check that the other devices

installed in the system are not configured to use the same port base and IRQ

values. A typical example is of Sound Cards that are popularly configured to

use IRQ 7.

DOS:

  1. Shuttle Hard Disks/Removable drive and FDISK

Solution:

    In order to partition the Hard Disk or Removable drive with the

    FDISK command, INT 13h support has to be enabled.

    Add /b option to driver in the CONFIG.SYS to enable INT 13h support

    and re-boot the system.

    Executing FDISK will now display the Shuttle HDD as well.

Win 95:

  1. Uninstalling or preventing a Shuttle MPD from loading

Procedure:

     To uninstall the Shuttle MPD in the Device Manager expand the SCSI

    Adapters item, select the entry for the Shuttle device,

     Click on Remove. Confirm when the confirmation dialogue box appears and

    re-boot the system to reflect the change.

     The Shuttle MPD entry will now no longer appear in the Device Manager

    under SCSI Adapters.

     The MPD will NOT be deleted from it's installed path.

     To prevent the Shuttle MPD from loading, in the Device Manager, expand

    the SCSI  Adapters item, and then the Shuttle MPD entry.

     Click on Properties and un-check the box that reads Original

    Configuration [Current].

     Re-boot the system, the MPD will not load.

     (This can be verified by the red "X" that will be displayed

      alongside the MPD entry in the Device Manager.)

  1. Assigning/Reassigning the Shuttle Device drive letter

Procedure:

     In the Device Manager, select the Shuttle Device by clicking on it,

    Click on the Settings tab, change the drive letter displayed.

    Re-boot the system to reflect the change.

  1. Shuttle MPDs running on machines having non standard Parallel port

    Base Addresses or IRQs.

Solution:

     On machines like the NEC 9800 series, the MPD requires to be explicitly

    supplied with the parallel port IRQ and port base values.

     In the Device Manager, expand the SCSI Adapters item, click on the

    Shuttle MPD, click on Properties, select the Settings tab, and type

    the port base and IRQ values as follows:

    PORT=0xYYY IRQ=Z

    The 0x prefix is mandatory. YYY is the port base e.g. 140 and Z is the

    IRQ value e.g. 12.

  1. Shuttle Hard Disks/Removable drive and FDISK

Solution:

     In order to partition the Shuttle HDD with the FDISK command, INT 13h

    support has to be enabled.

     In the Device Manager, Select the Shuttle Device, Click on Properties,

    check the box pertaining to Int 13 support and re-boot the system.

     Executing FDISK will now display the Shuttle HDD as well.

  1. General Checks and Tips on improving overall performance

     a. Ensure that the CMOS setting configuration for the parallel port

    and the setting in the Device Manager are the same.

     b. Ensure that there are no Port Base and IRQ clashes with other

    installed devices such as Sound Cards.

     c. If the parallel port supports EPP, ensure that the parallel port

    mode in the system CMOS is set for EPP.

     d. To Step up the system performance, in the Control Panel,

    select System, select the Performance tab, click on File System,

    ensure that the Performance is set to Full.

     e. Select the Trouble Shooting tab and ensure that the Write Behind

    Cache is enabled. These are usually the default settings.

WINNT:

  1. When starting Windows NT it does not recognize a cartridge and no

    drive letter is assigned.

Windows NT will not assign a drive letter unless a cartridge has a

    Windows NT signature.

Solution:

Run Disk Administrator to place a windows NT signature on the cartridge.

********************************************************************************************

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2012-07-10T02:54:43+00:00

    Thanks for the response, Bill.  Looked at that site a couple of days ago.  They seem to focus on current products.

    All is well now that I've reverted back to Windows 98SE on the old PC.  The Imation SuperDisk  installed and works fine.  I got the files I needed.  The whole machine goes back into the closet now for another 6 years!

    Thanks to all who took the time to look at my question.

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4 additional answers

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  1. Anonymous
    2012-07-10T00:48:02+00:00

    WindsorDave

    Imation Forum

    https://support.imation.com/app/ask

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  2. Anonymous
    2012-07-07T21:02:47+00:00

    I think I've answered my own question.  When the Imation SuperDisk was originally installed on the PC in question it was running Windows 98, not Windows XP.

    Web research leads me to believe that the Imation SuperDisk LS120 (parallel port - not USB) will not work on Windows XP.

    I rolled the PC back to Windows 98 and the device installed and worked properly.  But it's a slippery slope!  The Windows 98 media worked OK except that it does not know about USB Flash Drives.  It has USB ports and did connect to USB Flash Drives/Memory Sticks just fine when XP was installed.

    How do I get a USB Flash Drive driver without hooking up to the internet?  I've no convenient way to connect the subject PC.  Yes, the software is properly licensed but my connectivity is WiFi.  Also, if I hook up to the internet this PC is going to want to suck up a bunch of data to install updates off my meager 5GB data plan.

    Go figure.

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  3. Anonymous
    2012-07-07T15:36:49+00:00

    Hi WindsorDave,

     

    ·         Are you able to access the files from the disc when booted in Safe Mode?

     

    Follow the suggestions listed below for a possible fix:

     

    Method 1: If you haven’t tried accessing the files from the disc through safe mode, boot the computer into safe mode and check if the issue persists.

     

    A description of the Safe Mode Boot options in Windows XP

    http://support.microsoft.com/kb/315222


    Method 2: If you are only trying to recover the files, you may refer the following article for steps to copy the files and move them to the desired location.

     

    To move files by dragging

    http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/opt_drag.mspx?mfr=true


    Using Windows Explorer

    http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/app_win_explorer.mspx?mfr=true

     

    Let us know if this helps.

    Thanks, Imran, for the response. 

    No, I cannot access the disc except that it does make movements when selected, but  Windows Explorer does not correctly connect to it.  There is no displayed directory and the only reference to the device is incorrect, to wit: "3 1/2 Floppy (B:)".  The computer hangs when an attempt is made to select that drive.  My vague recollection is that when it worked correctly, Windows listed it as "SD120 (L:)" or something like that. 

    What I'm trying to do is install the SuperDisk correctly so that Windows XP will recognize it and transfer data. 

    I need to correctly make the adjustments shown in the "ReadMe.TXT" file pasted into my original post.  Much of that file is not relevant, or at least I don't think so.  The part about DOS for example. 

    The way the device behaves implies that there is an I/O addressing anomaly.  Whether it's due to a conflict with another device or simply using the wrong I/O address, I do not  know.  The ReadMe.TXT file suggests ways to change the I/O address and IRQ but I'm having difficulty understanding the directions. 

    It would not be surprising for a conflict to exist since this disc is connected to the parallel printer port.  It is designed that way.  I've no use for a printer on that PC and could delete any on-board printer drivers.  In fact I think that's to be my next step - i.e. uninstall printers.

    Thanks again,

    Dave

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  4. Anonymous
    2012-07-07T14:44:56+00:00

    Hi WindsorDave,

    ·         Are you able to access the files from the disc when booted in Safe Mode?

    Follow the suggestions listed below for a possible fix:

    Method 1: If you haven’t tried accessing the files from the disc through safe mode, boot the computer into safe mode and check if the issue persists.

    A description of the Safe Mode Boot options in Windows XP

    http://support.microsoft.com/kb/315222


    Method 2: If you are only trying to recover the files, you may refer the following article for steps to copy the files and move them to the desired location.

    To move files by dragging

    http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/opt_drag.mspx?mfr=true


    Using Windows Explorer

    http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/app_win_explorer.mspx?mfr=true

    Let us know if this helps.

    0 comments No comments