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I have been trying to download the driver for this printer on my computer. I have an HP Pavilion g7 with Windows 7 Home Edition (64-bit). I can't find the disk to my printer and when I plug in the USB, the driver does not detect automatically. Windows says I need to pick from a list of driver; however, the HP LaserJet Pro CM 1415fnw is not listed. There is not even a series number close to it. I have also tried to download the driver from HP, but it won't install. Windows installer says that the "Add printer window cannot be opened."
Windows shows the following available drivers for HP LaserJet printers:
2700 series PCL6, 2800 series PS, 9500 PCL6, CM3530 MFP PCL6, CM6030 MFP PCL6, CM6040 MFP PCL6, CP1510 series PCL6, CP2020 series PCL6, CP3505 PCL6, CP3525 PCL6, CP4005 PCL6, CP5220 series PCL6, CP6015 PCL6, 2200 series PCL 5, 2300 series PS, 2300L PS, 3050 PCL5, 3052 PCL5, 3055 PCL5, 3390 / 3392 PCL5, 4100 series PCL6, 4200/4300 PCL6, 4250 PCL6, 5200 series PCL 5, 5200L series PCL 5, M3027 mfp PCL6, M3035 mfp PCL6, M4345 mfp PCL6, M5025 mfp PCL6, M5035 mfp PCL6, M9040 MFP PCL6, M9050 MFP PCL6, P2015 PCL6, P2050 series PCL6, P3004 PCL6, P3005 PCL6, P3011/P3015 PCL6, P4014/P4015 PCL6, and P4515 PCL6.
Can I use any of these drivers?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Hi MistieFetzer,
I would suggest you to download install the drivers from the following link:
Update a driver for hardware that isn't working properlyhttp://windows.microsoft.com/en-IN/windows7/Update-a-driver-for-hardware-that-isnt-working-properly
Additional Information:
Printer problems in Windows
http://windows.microsoft.com/en-US/windows/help/printer-problems-in-windows
I have put several hours into trying to get this printer working, trying everything I can find online, and cleaning up after things have not worked, and I am still having issues. The driver will not install. Is there a set of steps that you would recommend to get this back in working order? Thanks in advance!
