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IGT Cleopatra slot game crashes with the error “program has stopped working….”.

Anonymous
2012-07-28T13:42:09+00:00

I have installed the IGT cleopatra slot game, and upon opening the game, I immedicately get the message that the program has stopped working, and windows is trying to find a solution. It cannot find a solution and it asks me to close the window. I have disabled my Norton Security while I installed it, and no success. The screen it show while opening is distorted and blurry. I have tried the trouble shooting program, and it recommended that I go and ask others. Anyone have any ideas?  Thanks, Ramona

Original Title: IGT slots games stops working when i open it

Windows for home | Previous Windows versions | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2012-07-29T05:53:25+00:00

    Hi,

    1.      Are you facing this issue with only IGT Slots games or with all online games?

    2.      Is this the first time that you are trying to run the game?

    3.      Were you able to play this game earlier? If “Yes”, have you made any recent hardware or software changes to the computer prior to this issue?

    4.      What is the make and model of computer manufacturer?

    Try the methods mentioned below and check after each method:

    Method 1: If you are trying to play only “online slots games”, try the steps provided in the article below and check after each method:

    Troubleshoot problems playing online games using Internet Explorer

    Method 2:

    Step 1: Run ‘Display Quality Troubleshooter’.

    Step 2: If the issue persists, follow the steps provided in the article below and check:

    Fixing game performance problems

    Hope it helps.

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