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Arc Touch battery doesn't last long

Anonymous
2012-08-06T20:28:36+00:00

I purchased the Microsoft Arc Touch Mouse 3 weeks ago, and the first set of batteries lasted 2 weeks. I bought new ones, rechargeable and common ones, and after 2 hours the pointer starts moving around by itself and wavering when I try to move it towars a link or word.  I turn off the mouse whenever it's not in use. Should I send it back and use the warranty or am I doing something wrong?

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2012-08-11T14:37:07+00:00

    Thank you, but it didn't work.

    When I bought the mouse I was using it on my laptop, now I'm using it on my PC. It works fine on the laptop, though.

    I did everything on that page, but it keeps moving erratically, I installed and uninstalled the IntelliPoint software many times, changed the battery, and it's still the same.

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  2. Anonymous
    2012-08-07T09:22:31+00:00

    Hi,

    Were there any changes made in the Computer prior to this issue?

    Perform the steps mentioned in the following link and check:

    Troubleshoot a wireless mouse that does not function correctly

    http://support.microsoft.com/kb/321122

    Let us know if that helps.

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