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Can't login to Facebook using FireFox [ERROR: check6only.facebook.comajax/v6.php?]

Anonymous
2012-08-03T23:45:50+00:00

*-Original Title - Can't login to facebook

**Edited title:Firefox can't find the file at jar:file:/C:/Program Files (x86)/Mozilla Firefox/omni.ja!/chrome/browser/content/browser/undefinedcheck6only.facebook.comajax/v6.php?v=check6only&pingonly=false.

when i try to login to facebook i keep getting this message: Firefox can't find the file at jar:file:///C:/Program Files (x86)/Mozilla Firefox/omni.ja!/chrome/browser/content/browser/undefinedcheck6only.facebook.comajax/v6.php?v=check6only&pingonly=false.

Can someone tell me what this message means and how i can fix it. I recently installed zone alarm but uninstalled it, though the icon won't go away from my computer. And i now use bitdefender 2013 plus.  I think the zone alarm may still be running.

I am using Windows 7 and Mozilla to access the web.

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2012-08-04T15:29:59+00:00

    Hi,

    1. Are you able to access facebook in Internet Explorer?
    2. Is the issue specific to facebook in Firefox?
    3. Are you able to access other websites from Firefox?
    4. Which version of Internet Explorer are you using?

    Find out which version of Internet Explorer you're using: http://windows.microsoft.com/en-us/windows7/Find-out-which-version-of-Internet-Explorer-youre-using

    Check if are able to access facebook in Internet Explorer. If the issue continues in Internet Explorer also, then follow the steps from this article.

    Cannot access some websites in Internet Explorer:**http://support.microsoft.com/kb/967897**

    Reset Internet Explorer disclaimer:

    Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

    Refer.

    If you have questions regarding Firefox, then post your question in the Firefox support forum.

    http://support.mozilla.org/en-US/home

    Hope this helps.

    2 people found this answer helpful.
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  1. Anonymous
    2012-08-06T22:12:54+00:00

    Just in case anyone has a similar problem in the future I would like to add that for the purpose of using Firefox (which I happen to prefer over IE) I decided to reset Firefox and for now I am able to access FB.

    Tnx again for the heads up.

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  1. Anonymous
    2012-08-15T20:18:26+00:00

    Just in case anyone has a similar problem in the future I would like to add that for the purpose of using Firefox (which I happen to prefer over IE) I decided to reset Firefox and for now I am able to access FB.

    Tnx again for the heads up.

    What do you mean "reset" Firefox?  Do you mean re-installed?

    Thanks.

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  2. Anonymous
    2012-08-06T19:37:33+00:00

    Hi,

    Glad to know that you were able to fix the issue. Your efforts to resolve this issue is very much appreciated. Feel free to post your query here on Windows Forums, we would be happy to assist you.

    Thank you.

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  3. Anonymous
    2012-08-06T13:25:27+00:00

    Tnx! It turns out the problem is with Firefox. I can access FB in IE just fine. Ur da bomb!!

    u

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