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Kernel Data inpage error! HELP PLS!

Anonymous
2012-08-23T04:36:32+00:00

Hi guys, i got an usual error while browsing the web today. I was using Google chrome when the error happened, everything froze and the screen turned blue, it was something called Kernel Data Inpage Error. I restarted my computer like the screen told me too and i got the same thing again while browsing the web in about 15 minutes! I restated my computer a third time and the same thing happened again before i even get to post a thread about it! I'm currently using another computer to post this... Please help me! I'm really worried because it's a new computer! I haven't even used to for a year yet!

My Specs are : Asus A53S, Intel i 5 2430 2.4Ghz, 4 GB ram.

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-09-07T10:46:45+00:00

Where are you getting the information about the kernel errors?  That's what I'm looking for as I specialize in them.

The STOP 0x7A (shorthand for the 0x0000007A number) indicates that the requested page of kernel data from the paging file could not be read into memory."

The paging file resides on your hard drive - and it uses the NTFS.sys driver to read from the file system on the hard drive.

More info on this error here:  http://www.carrona.org/bsodindx.html#0x0000007A

The Usual Causes section of the link cites both the hard drive and memory as some of the possible causes.

So, start with these free, bootable diagnostics (particularly the memory and hard drive tests):  http://www.carrona.org/initdiag.html

If that passes, then run "CHKDSK /R /F" (without the quotes) on ALL hard drives from an elevated (Run as administrator) Command Prompt.  It'll say it can't do it now, and will offer to run it when you reboot.  Accept that choice and reboot the system and let it run.

Just FYI - iIf the system is generating different errors when it crashes, that is most likely a hardware problem (some software issues also act as if they're hardware - especially lower level drivers).  Consistent issues with the same error code usually denotes a software issue (with some exceptions there also)

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  1. Anonymous
    2012-09-06T05:00:15+00:00

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  2. Anonymous
    2012-08-23T11:44:51+00:00

    Try booting into Safe Mode.  To do this, rapidly tap the F8 key after the BIOS screen goes away - but before the Windows screen shows up.  Let us know if that works or not.

    Please provide the following information to help us figure out the problem:

        - Please zip up the contents of the C:\Windows\Minidump directory

        - Upload it to the Public area of a SkyDrive account ( https://skydrive.live.com )

        - Post a link here so we can download it.

    and

        - Go to Start (or press the “Win” and “R” keys at the same time), type in "msinfo32" and press Enter

        - When the utility opens, save a copy of it as an .nfo file, and another copy as a .txt file (in case the .nfo is corrupted - which happens fairly often)

        - Zip them up and upload them to the Public area of a SkyDrive account ( https://skydrive.live.com )

        - Post a link here so we can download it.

    Use SkyDrive to upload the collected files:

    http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

    While waiting for a reply, please run these free diagnostic tests:  http://www.carrona.org/hwdiag.html

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  3. Anonymous
    2014-04-20T10:55:02+00:00

    Hi,

    I am was unable to start windows 8 and received the error "kernel data inpage error",

    Please find the link below for my systems minidump ,

    https://onedrive.live.com/?gologin=1&mkt=en-US#cid=A2CBE6DBC3307A7A&id=A2CBE6DBC3307A7A!152

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  4. Anonymous
    2012-09-07T07:36:34+00:00

    Hi everyone, thanks for all the replies I have uploading both driverView(run as admin) and window logs in skydrive. 

    Here is the link: https://skydrive.live.com/redir?resid=373264B43A6F05E8!146

    I also noticed that there are different types of kernel errors, the error code is 0x0000007A and the error file is NTFS.sys

    I hope this helps. Thanks in advance.

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