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Wired Keyboard 500 some key not working

Anonymous
2012-09-29T10:20:56+00:00

sometimes some keys of my pc keyboard not working.

i.e.

Q, O, F, H, K, ] ; & left shift button.

I tried to remove plug n re-insert keyboard plug to CPU but problem not solve.

after that uninstall Keyboard driver n re-install but still problem not solve.

Please help to solve this problem.

I am using Windows XP Professional SP3 32-bit

and please tell me how much year warranty period for Wired Keyboard 500.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2012-10-03T11:22:55+00:00

    but I don't have any other PC to check it, and i don't have any keyboard to check it. without it there is any way then tell me.

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  2. Anonymous
    2012-10-02T17:16:00+00:00

    The wannanty is three years.

    http://www.microsoft.com/hardware/en-us/d/wired-keyboard-500

    Sandeep V gave you what I consider the best suggestions: Try a different keyboard on your computer and try your keyboard on another computer.

    I suspect that you will have to replace the keyboard.

    Tom Ferguson

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  3. Anonymous
    2012-10-02T16:46:01+00:00

    I would try another keyboard and see if you still have the problem. Installing/uninstalling the driver isn't going to help if it's a hardware problem.

    Hope this helps.

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  4. Anonymous
    2012-10-02T16:37:17+00:00

    I tried this all, I tried to install latest driver bu i have 32-bit operating system and Microsoft site providing 64-bit os driver, i tried to start in safe-mode but problem still not solve.

    I don't have any other PC so don't try to plug it in other PC. and this problem is occur only some times. This problem is nt permanent.

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  5. Anonymous
    2012-09-30T07:49:37+00:00

    Hi,

    1. Did you make any recent changes prior to the issue?
    2. What is the make and model of the Keyboard?
    3. Did you try a Keyboard in the same computer?
    4. Did you try this keyboard in another computer?

    Follow the instructions in the link:

    Troubleshoot wired keyboards that don't respond or that type wrong characters

    http://support.microsoft.com/kb/258826

    Hope it helps.

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