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I get an error "R6002 floating point support not loaded" everytime I run CCleaner. Please help!

Anonymous
2012-11-21T15:47:14+00:00

Since last week I am facing this error...

Please help me.

My OS is Windows XP (SP 3)

Windows for home | Previous Windows versions | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2012-11-25T09:34:58+00:00

    Error message :

    Runtime Error!

    Program: C:\Program files\CCleaner\CCleaner.exe

    R6002

    -floating point support not loaded

    Current antivirus : avast

    System information :

    OS Name Microsoft Windows XP Professional

    Version 5.1.2600 Service Pack 3, v.3311 Build 2600

    OS Manufacturer Microsoft Corporation

    System Name ABC

    System Manufacturer INTEL_

    System Model D945GLF_

    System Type X86-based PC

    Processor x86 Family 6 Model 28 Stepping 2 GenuineIntel ~1596 Mhz

    BIOS Version/Date Intel Corp. LF94510J.86A.0229.2009.0729.0209, 29/07/2009

    SMBIOS Version 2.4

    Windows Directory C:\WINDOWS

    System Directory C:\WINDOWS\system32

    Boot Device \Device\HarddiskVolume1

    Locale United States

    Hardware Abstraction Layer Version = "5.1.2600.3311 (xpsp.080212-0005)"

    User Name ABC\Mahi

    Time Zone India Standard Time

    Total Physical Memory 1,024.00 MB

    Available Physical Memory 291.77 MB

    Total Virtual Memory 2.00 GB

    Available Virtual Memory 1.96 GB

    Page File Space 2.38 GB

    Page File C:\pagefile.sys

    I tried uninstalling CCleaner, reboot and reinstall.

    but error persists....

    500+ people found this answer helpful.
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  2. Anonymous
    2012-11-21T20:08:49+00:00

    what is the exact error message?

    what is your current antivirus?

    Click Start, Run and in the box enter:

    msinfo32

    Click OK, and when the System Summary info appears, click Edit, Select All (Ctrl-A), Copy (Ctrl-C) and then paste (Ctrl-V) the information back here in your next reply.

    Have you tried to uninstall ccleaner, reboot , and then reinstall?

    30+ people found this answer helpful.
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  3. Anonymous
    2013-06-07T14:14:51+00:00

    Hello, Itz Tanmoy...

    This is not the problem, You having this because of upgraded visual C++ programmed application.....so, don't bother about these problem....

    Solution:


    Don't need to download any spyware or anti mal ware software or registry cleaner....When you getting these error "R6002 floating point support not loaded" by opening any application, Just remove that applications,

    Just download from microsoft.com and install these:

    1. Microsoft visual c++ 2005 redistributable
    2. Microsoft visual c++ 2008 redistributable x86
    3. Microsoft visual c++ 2010 redistributable x86
    4. After installing these tools, install that software that you've uninstalled....
    5. Restart your computer...

    I'm giving you a surety,...DO THE STEPS...

    have fun..

    TANMOY DUTTA,

    and any kind of IT problems...contact with me..+91 9804123576

    10+ people found this answer helpful.
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  4. Anonymous
    2013-05-27T07:08:53+00:00

    Runtime Error!

    Program:\Program Files(x86)\Google\Picasa3\PicasaPhotoViewer.exe

    R6002-floaring point not loader

    current antivirus- microsoft security essentials

    OS Name Microsoft Windows 7 Home Premium

    Version 6.1.7600 Build 7600

    Other OS Description Not Available

    OS Manufacturer Microsoft Corporation

    System Name ACHIELLIES

    System Manufacturer Dell Inc.

    System Model Studio 1558

    System Type x64-based PC

    Processor Intel(R) Core(TM) i5 CPU       M 450  @ 2.40GHz, 2400 Mhz, 2 Core(s), 4 Logical Processor(s)

    BIOS Version/Date Dell Inc. A11, 10/12/2010

    SMBIOS Version 2.6

    Windows Directory C:\Windows

    System Directory C:\Windows\system32

    Boot Device \Device\HarddiskVolume1

    Locale United States

    Hardware Abstraction Layer Version = "6.1.7600.16385"

    User Name ACHIELLIES\SOUVIK

    Time Zone India Standard Time

    Installed Physical Memory (RAM) 4.00 GB

    Total Physical Memory 3.86 GB

    Available Physical Memory 2.69 GB

    Total Virtual Memory 7.73 GB

    Available Virtual Memory 6.08 GB

    Page File Space 3.86 GB

    Page File C:\pagefile.sys

    please help me out as soon as possible

    10+ people found this answer helpful.
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  5. Anonymous
    2013-07-05T05:36:29+00:00

    OS Name Microsoft Windows 7 Ultimate

    Version 6.1.7600 Build 7600

    Other OS Description Not Available

    OS Manufacturer Microsoft Corporation

    System Name HOME-PC

    System Manufacturer Compaq-Presario

    System Model GB255AA-ACJ SR5060IL

    System Type X86-based PC

    Processor Intel(R) Pentium(R) D CPU 3.00GHz, 3000 Mhz, 2 Core(s), 2 Logical Processor(s)

    BIOS Version/Date American Megatrends Inc. 5.06, 3/9/2007

    SMBIOS Version 2.3

    Windows Directory C:\Windows

    System Directory C:\Windows\system32

    Boot Device \Device\HarddiskVolume1

    Locale United States

    Hardware Abstraction Layer Version = "6.1.7600.16385"

    User Name HOME-PC\HOME

    Time Zone India Standard Time

    Installed Physical Memory (RAM) 512 MB

    Total Physical Memory 503 MB

    Available Physical Memory 125 MB

    Total Virtual Memory 1.49 GB

    Available Virtual Memory 1.00 GB

    Page File Space 1.00 GB

    Page File C:\pagefile.sys

    10+ people found this answer helpful.
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