Share via

Running Directx Applications causes BSOD

Anonymous
2012-11-11T02:16:34+00:00

Last week I attempted to play a game that uses intensive directx, a game i've been playing on this system for over a year now, and suddnely got a BSOD.  No big deal i assumed, those happen from time to time.  Well, it was a big deal, every time i tried to reload the game i'd get another bsod after about 30 seconds.  I tried reinstalling the game and it didn't help.  To make a long story short, here's what i did to my system for no success ( have isolated the issue, look below these fix attempts to see):

-complete system restore

-upgraded my old ram with new sticks of ram

-tried many different driver setups

-tried reviewing all of my blue screen errors to see if i could isolate the problem

-ran chkdsk

-uninstalled faulty drivers completely with the guru3d application

-tried directx versions 9, 10, and 11

etc etc.

The problem i've found is my graphics card and/or drivers.  At this current point in time, i am using windows with them uninstalled (using standard vga chipset adapter instead) and have no experienced any bsods at all.  furthermore, when i do reinstall my drivers and attempt to run anything in directx, immediate crash.  I just want the excuse "your graphics card is faulty/broken" to be the last option.

Specs:

-(laptop) Toshiba Satellite L455

-Intel Celeron CPU 900 @ 2.2GHz (no overclocking)

-Windows 7 Home Premium 64bit

-(new) A-Data Technology 2x2gb RAM

-Toshiba NBWAA motherboard

and the graphics card i believe is the issue (copy and pasted name which is why it's so exclusive):

*Mobile* Intel® *4* Series *Express Chipset Family*

I've tried both drivers of dates 6/9/2011(the one i was using originally) and the 4/5/2011 versions.  I can't upgrade to the version later than that because i get an error "Your system does not meet the minimum requirements."

There were no updates, software, or hardware changes from the day prior to problems to the day of problems.  I've been searching all over the internet for someone with a similar problem, trying troubleshooting solutions they've been given, and have found none so i'm resorting to asking myself.  I am really hoping my video card itself isn't broken, and there's something i'm just not doing.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

8 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2012-11-11T21:14:08+00:00

    i was unable to find: tos_sps64.sys

    what i did was simply download the .sys drivers and threw them into the drivers folder, replacing the old drivers.   is that ok? 

    i'll reinstall the display driver and restart my computer and see if it helped.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2012-11-11T19:44:08+00:00

    MattThese were Related to tdcmdpst.sys Toshiba ODD Writing Driver.  I would re-install newest driver.Also these drivers are ancient and need updating

    Rt64win7.sys    5/22/2009 9:52:30 AM      

    iaStor.sys    6/4/2009 8:53:40 PM      

    tos_sps64.sys    6/24/2009 12:31:09 AM       

    How To Find Drivers:

    • search Google for the name of the driver
    • compare the Google results with what's installed on your system to figure out which device/program it belongs to
    • visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    • if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program

    The most common drivers are listed on this page: Driver Reference

    http://www.carrona.org/dvrref.php

    http://sysnative.com/drivers/

    Was this answer helpful?

    0 comments
  3. Anonymous
    2012-11-11T15:59:59+00:00

    bump--

    Was this answer helpful?

    0 comments
  4. Anonymous
    2012-11-11T06:22:39+00:00

    mindumps and msinfo all in here:

    https://rapidshare.com/files/995179138/dumps.rar

    i didn't reinstall my graphics drivers for that msinfo32, should i have done that?

    Was this answer helpful?

    0 comments
  5. Anonymous
    2012-11-11T03:34:23+00:00

    We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

    If you are overclocking stop.  (chances are if you dont know if you are, you are not)

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.

    * Zip up the copy.

    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.

     *Please upload them to a file sharing service like Skydrive or"Rapidshare" and put a link to them in your reply.

    To ensure minidumps are enabled:

    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.

    * Under the Advanced tab, click on the Startup and Recovery Settings... button.

    * Ensure that Automatically restart is unchecked.

    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).

    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.

    * OK your way out.

    * Reboot if changes have been made.

    Please also run MSinfo32 and upload the output as well.

    To run MSinfo32 please go to start>run>MSinfo32

    Go to "file" "save" and upload the saved file with the DMPS

    (Instructions for XP, Vista, Win 7, Win 8)

    Was this answer helpful?

    0 comments