Thank you for your quick reply! I'll answer your questions...
- I do not receive any error codes or messages to my knowledge, however right before my computer restarts a screen flashes for a split second but its gone so quickly that I can't even get a glimpse at what it says.
- I have tried booting it in safe mode and unfortunatly the same problem occurs, it tries to start windows then fails and restarts.
Method 1:
I tried using Last Known Good Configuration also with the same exact results, windows fails and it restarts.
Method 2:
It will not boot even in safe mode, when I select boot in safe mode it goes through the process of showing all the drivers loading and things, the huge list of programs or commands I guess, then before it even gets done there it fails and restarts.
Method 3:
I clicked the link you provided in regards to disabling automatic restart on system failure, but it did not provide the directions on exactly how to do that. Quite honestly I doubt I would be able to do it seeing as how my computer doesnt get past the 'starting
windows' screen before restarting.
The only other thing I can provide you is the details of the error when I try to run Startup Repair...
Problem signature:
Problem Event Name: StartupRepairOffline
problem signature 01: 6.1.7600.16385
problem signature 02: 6.1.7600.16385
problem signature 03: unknown
problem signature 04: 21200995
problem signature 05: AutoFailover
problem signature 06: 12
problem signature 07: NoRootCause
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
From there ive clicked view advanced repair options and the System Recovery Options menu opens (after logging on as the Owner) it say Operating system: Windows 7 on (D:) Local Disk, and I have gone through each of the options; Startup Repair, System Restore,
System Image Recovery (I dont have one) Windows Memory Diagnostic, and Command Prompt. The only thing I've been able to get anywhere with is the Command Prompt but I have no idea what commands to give it. I should mention that before this started and exactly
as the same time I changed those settings to delay start up on the 4 programs, there was also a virus detected by Norton Antivirus that I was in the process of removing, it was something that had to be done manually and I installed their Removal Tool which
partially removed it then I was to restart it and run a full system scan. Right before I went to restart it I changed those settings because it was taking nearly 10 minutes for windows to load and have the computer fully booted and ready to use. Then I restarted
it and voila now Windows wont load. I should also mention another thing which i sincerely hope does not effect your decision to continue helping me, as I had no knowledge of this, my copy of Windows 7 is not genuine, the last time I got the computer completely
wiped clean because of viruses, i brought it to a local repair guy, my laptop originally had Windows Vista on it when I bought it, without asking he installed Windows 7 onto my computer after he wiped it clean and I had no idea it was basically boot legged
until about a month later when suddenly the black screen stayed and there was a window that said your copy of windows may not be genuine. I followed the prompts to fix it or to verify it and found out sure enough my product ID was in use by someone else (no
idea who) I have not had the time or money to bring it back to the guy to fix since. That is also why I am posting on this forum, I dont have the money to go get it fixed, and I need as much help as i can possibly get and also have it really in lamens terms
as I am no IT professional.
Thank you again for your quick response and suggestions, please dont hold it against me that someone else gave me a ripped off version of windows 7 and please continue to give me more ideas!
Jamie