Hello Almirzaee,
Since the Computer is connected to a Domain network, then the issue would be better suited in the TechNet support forum. I would suggest you to post the issue in the TechNet support forum.
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Hi All,
a user has a windows 7 Enterprise and this machine is joint to a domain. I tried to add an HP universal printing PS (v5.2) printer which is a network printer and it gives me 0x000005b3 error.
What I've done so far?
The strange part is when Windows tries to add the network printer. so it means printer is known for windows and OS tries to get the driver from Windows 2008 R2 Printer Server. Wizard finds the printer and starts to download the printer's driver. Then it says "Windows cannot connect to the printer."
Once again:
PC: Dell 980
OS: Windows 7 Enterprise
Printer: hp universal printing PS (v5.2)
Server: Windows 2008 R2
Any comment/suggestion is appropriated.
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Answer accepted by question author
Hello Almirzaee,
Since the Computer is connected to a Domain network, then the issue would be better suited in the TechNet support forum. I would suggest you to post the issue in the TechNet support forum.
Thanks for the link. I am going to try Technet as well.